Reviews (243)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, merchant- and customer-friendly subscription platform that boosts retention and revenue. They highlight a clean portal, passwordless login, and advanced cancel flows that cut support tickets and churn while lifting MRR. Many report smooth migrations from other tools, strong Shopify and ESP integrations, robust analytics, and fast feature development. Support is frequently praised as “white glove,” strategic, and highly responsive.

October 30, 2023

Great app and great service before & after the sale. Skio's passwordless login has been a game changer for our subscriber experience and customer service load. In addition Timothy and the support team are top notch, both in the initial migration as well as sharing best practices and brainstorming ideas that drive value to both our business and the subscriber. Highly recommend Skio.

SANS Meal Bar
United States
7 months using the app
Skio replied June 18, 2024

Thank you for your review! Appreciate the kind words and recommendation! So grateful to have you as a partner and excited for the future. :-)

-Kennan

October 30, 2023

In our extensive experience managing multiple brands, we've predominantly used Recharge for our subscription services. But when we introduced a subscription model for Azio Beauty, we wanted to try smt different. From the get-go, Skio demonstrated its superiority. The onboarding process? Flawless. We rate the team 10/10. We came to them with customization requests, fully prepared to invest extra for these modifications. But Skio's team? They stepped up, handling everything without batting an eye or charging an extra dime.

10/10

Azio Beauty
United Kingdom
27 days using the app
Skio replied June 18, 2024

Stoked to have you as a partner, Azio Beauty! Thank you for the glowing recommendation. Can't wait to see where the future takes us. :-)

-Kennan

October 19, 2023

Top notch team and service! They are constantly working on new updates and features that help merchants like us grow our subscription business.
During the integration process, their support team was extremely helpful and was even able to work on a custom integration for our store. We have some pretty complex logic for a part of our business and their team was able to add extra features to their api to support our functionality! Working with members from different departments/team is always a pleasure.

Vitauthority
United States
5 months using the app
Skio replied June 18, 2024

Thank you for the kind words! It's great having you here Vitauthority!

-Kennan

Edited June 27, 2024

Overall we are happy with our migration from ReCharge to Skio. The migration was not as seamless as others have mentioned, but it was pretty good compared to other nightmares. I would definitely caution everyone to really dig into their payment processors as there are a great number of quirks for users of Authorize.net.

Overall the speed of the platform is really good and it is driving growth so that is a win for us.

9 Month Update - Having worked in Skio for 9 months, we can definitely testify that we are happy with the platform, its speed (reporting) and responsiveness from our rep and their broader support team.

Pet Wellbeing
United States
About 1 year using the app
Skio replied June 18, 2024

Love working with Pet Wellbeing! Thanks for being part of the Skio family + excited for the journey ahead :-)

-Kennan

September 19, 2023

Working with SKIO has been incredible - Upgrading our subscription platform has been on the top of our to-do list for a while now, but the task seemed daunting. The SKIO team made the process quick, seamless, and worry-free!

With our new SKIO platform now live and running, we've been able to take advantage of performance and retention features that just we're possible with other apps!

Mindhoney®
United States
12 days using the app
Skio replied June 18, 2024

Thank you for your review Mindhoney! Appreciate the kind words! Happy to hear you had an incredible experience. So grateful to have you as a partner. :-)

-Kennan

September 13, 2023

Absolutely amazing app! the onboarding + sales team are super experienced and offer as smooth as a transition as possible. The interface is extremely easy to use while also offering a wide array of intricate features such as GWPs, email outreach, & a comprehensive analytics dashboard. I went through several different vendors and did and in-depth comparison, Skio seemed to be the most complete and after boarding I can say that the product holds true to expectations! would recommend.

about-face
United States
About 2 months using the app
Skio replied June 18, 2024

Thank you for the kind words! We appreciate the recommendation. So grateful to have about-face as a partner and can't wait to see where this journey takes us :-)

-Kennan

September 11, 2023

Top-notch care from the Skio team! Our migration from Recharge to Skio was seamless thanks to their awesome team. From start to finish they were organized, patient, thorough, and very responsive. We've been migrated over for a few weeks now, and their team continues to provide excellent support. It's easy to get them on calls and work through any various questions that pop up as we learn a new platform. Overall they've done an excellent job at making our brand feel important and valued, and they've delivered on all the features and perks we were sold on to make the switch. Couldn't be happier with the new platform and the growing success of our subscription business!

VitaCup
United States
About 1 month using the app
Skio replied June 18, 2024

Wow, thank you so much for the review! Happy to hear you had a top-notch experience with our team. We're so grateful to have you as a partner and can't wait to see where this journey takes us :-)

-Kennan

August 29, 2023

Platform has everything we wanted and team is awesome. Migrated from another platform a few weeks ago and have already seen a marked impact on our business. Skio will be a game-changer for us. If you're on the fence about migrating, I have two words for you: do it.

Atlas Bar
United States
About 1 month using the app
Skio replied June 18, 2024

Thank you so much for the review Atlas Bar! It's wonderful to hear that you quickly saw an impact on your business. Excited for this journey ahead together :-)

-Kennan

August 24, 2023

Very satisfied with our decision to move from Recharge to Skio. Their team was incredibly supportive during the transition and the migration of existing subscribers went through seamlessly. The Skio team was there to immediately resolve any issues that came up. I would highly recommend them for your subscription app. Not only for the features of the software itself & the great user interface for customers, but also for their top notch support.

Sibu Seaberry
United States
2 months using the app
Skio replied August 25, 2023

Stoked to have you as a partner! Happy to hear you've had such a great experience working with our migration and support team. Can't wait to see where the future takes us. :-)

-Kennan

August 23, 2023

I cannot say enough good things about Skio! First of all; their team is INCREDIBLE. They really went above and beyond to make sure that the migration went smoothly but more importantly, they were extremely patient and always willing to make all the requested changes we required. Not only they are talented and know what they do, they're also extremely kind. Skio's overall product is outstanding and we cannot wait to use more of its functionalities. I would recommend Skio to any brand who's looking to start subscription or has had bad experiences with their competitors in the past.

EADEM
United States
2 months using the app
Skio replied August 25, 2023

Thank you so much for the thorough and honest review EADEM! Happy to hear that your migration went smoothly. We're thrilled you chose us to power your subscriptions and stoked to be on this journey with you :-)

-Kennan