Sky Pilot ‑ Digital Downloads
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Reviews (422)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, straightforward way to sell digital products like e‑books, patterns, courses, and PDFs. Setup and daily use are called simple and intuitive, even for non‑technical or new Shopify merchants. They value organized file management, branded download pages, and easy re-downloads. Many praise the free plan for small businesses and say support is fast, responsive, and solves issues within minutes.
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I am extremely satisfied with the SkyPilot app! It works perfectly for selling digital products, and it makes everything simple and professional.
What I value the most is their amazing support — they are lightning fast, very helpful, and every request or question is solved without any problem. The communication is smooth, and they even adjusted small details exactly as I needed for my store.
This is by far one of the best app support experiences I’ve ever had.
Highly recommended!
Thank you SkyPilot!
Hey there,
Wow, thank you so much for this incredible review!
We are so happy to hear that Sky Pilot is helping you run a professional digital storefront. Our team takes great pride in being "lightning fast" and flexible enough to adjust those small details that make a big difference for your specific store needs.
Hearing that this is one of the best support experiences you’ve ever had is the highest compliment we could receive. It was a pleasure working with you to get everything exactly how you wanted it!
We’re honored to be part of your success. If you ever need anything else as you grow, you know where to find us!
Best,
Shop Circle Team
I have been using the free version of this app for a few months. It's quite easy to set up and does exactly what I was looking for. Recently, our customers let us know that they couldn't download our files on their Android phones, as the "download" button was not visible. I couldn't solve the problem myself, so I contacted support and they responded within a few minutes and solved the problem right away. I am very thankful for their help, despite me using the free version. Would recommend if you are a small business and looking to share files with customers!
Hey there,
Thank you so much for sharing your experience!
We’re thrilled to hear the app has been easy to set up and working well for you. It’s great to know our support was able to quickly fix the Android download issue—helping you succeed is always our priority, no matter the plan you’re on. Your recommendation means a lot!
If there’s ever anything else you need, just reach out.
Best,
Shop Circle Team
App that fulfils the requirements for the sale of digital items very well. Linking the files is child's play. The dashboard is very informative. Customers have the option of receiving their files via a link button in a separate email from Sky Pilot or directly in the order confirmation from Shopify. The files are also available for download in the customer account at any time. Customer-specific customisations were implemented quickly and competently by Sky Pilot's support team. We can highly recommend the app!
Hello there,
Thank you for your detailed review!
We're glad to hear that you find our app easy to use and informative; it's great that your customers can conveniently access their files through multiple options!
We appreciate your feedback about the email template languages as well and are pleased that our support team could assist you promptly and competently with the integration!
Your recommendation means a lot to us!
If there is anything else that we can do for you, please let us know!
All the best!
Ich benutze diese App seit ca.5 Jahren für meine Digitalen Produkte und bin immer sehr zu frieden gewesen. Ich brauchte Hilfe, als ich den Shop auf shopify 2.0 umgestellt hatte und bekam durch den Support chat sofort hilfe und hatte im Handumdrehen alles installiert. Vielen dank für diese tolle App <3
I have been using this app for about 5 years for my digital products and have always been very satisfied. I needed help when I switched the store to shopify 2.0 and got immediate help through the support chat and had everything installed in no time. Many thanks for this great app <3
Hey there,
Thank you for being a loyal user for the past 5 years!
We're thrilled to hear that our support team could assist you quickly with your switch to Shopify 2.0. Your satisfaction is our top priority, and we appreciate your kind words and support!
Should you need anything else, do not hesitate to reach out!
Cheers!
Sehr übersichtliche und verständliche App.
Genau das richtige für mich und den Verkauf von digitalen Dateien.
Auch der Kundensupport ist sehr kompetent und schnell zur Stelle wenn man Fragen oder Probleme hat. Ich bin sehr zufrieden!
Hey,
Thank you for your review!
We are very pleased that our app meets your needs, and it makes us happy to hear that our customer support was able to assist you successfully!
Your satisfaction is our top priority!
If you have additional questions, please do not hesitate to contact us again!
Regards!
Finalmente dopo tanto tempo e prove con altre APP abbiamo trovato Sky Pilot. Super soddisfatti con l'esperienza per poter vendere i nostri corsi online. L'assistenza clienti è la migliore cha abbiamo mai visto su Shopify.
Ciao! Siamo lieti di sapere che Sky Pilot sta rispondendo alle vostre esigenze per la vendita dei corsi online. È fantastico che l'assistenza clienti abbia soddisfatto le vostre aspettative – lavoriamo duramente per offrire il miglior servizio possibile.
La tua esperienza positiva ci motiva a continuare a lavorare per soddisfare e superare le aspettative dei nostri clienti. È sempre un piacere ascoltare le esperienze positive come la tua.
Grazie mille per la tua recensione a cinque stelle e non esitare a farci sapere se hai bisogno di ulteriore supporto.
Cordiali saluti,
Il team di Shop Circle.
With Sky Pilot we found a Plug-In that has all the Things we were looking for. Pricing, free order, automatic order by product, massemail for updated products, very nice user interface und the customer support was perfekt. We've been using it for 3 Months now and we had no problems at all
Hello,
Thank you for your glowing review! We are thrilled to hear Sky Pilot has all the features you were looking for. Your feedback about our pricing, product order automation, mass email for product updates, and user interface truly encourages us.
It's fantastic to know our customer support has been perfect in your experience. Our team works tirelessly to ensure our users can navigate our app with ease and have their issues addressed promptly.
We are incredibly grateful for your feedback and the fact you've had no issues in the past three months. That's exactly what we aim for! Still, remember we are always here to support you in case anything crops up.
Your feedback matters to us. It helps us continue improving our services.
Thank you once again,
The Shop Circle Team
日本語でも問題なく利用できます
チャットサポートも非常に迅速かつ丁寧な対応をしていただきました
英語の文面しか送られてきませんが、こちらが送信する文面は日本語で問題ない点も使いやすいポイントです
こんにちは、レビューをご記入いただき、ありがとうございました。あなたがSky Pilotを日本語で問題なく利用でき、私たちのチャットサポートに満足していただけてうれしく思います。
何か他にご意見やご不明な点がございましたら、遠慮なくご連絡ください。私たちのサポートチームはいつでもお手伝いをお待ちしています。
よろしくお願いいたします、
Shop Circleチーム
We have been using SkyPilotapp for a long time and are really happy with the app. We would recommend it immediately. It would be desirable to integrate Omnisend, then from our point of view everything would be great. We are very satisfied with the service, especially with Haris, who provided great support even on a Saturday afternoon. Thanks!
Thank you so much for your enthusiastic review! We're absolutely thrilled to hear that you're happy with SkyPilot and that our team, particularly Haris, has been able to provide you with excellent support. Your recommendation means a lot to us.
Your suggestion about integrating with Omnisend is a great one, and we truly appreciate your input. We value user suggestions as they help guide our improvements and expansions.
Again, thank you for taking the time to share your feedback. Reviews like yours not only motivate us to work harder, but also help us understand our customers' needs better.
Best Regards,
The Shop Circle Team
If I could give 10 stars, I would!
I've used quite a few Shopify apps to enhance my online store, but none have come close to the level of service and customization that this app offers. From the moment I installed it, I knew I was in for something special.
The installation process was a breeze, and the user interface is incredibly intuitive. I was able to set up my digital products in no time, making them seamlessly available on my online store. They even have 24/7 support chat which is amazing!
What truly sets this app apart is the exceptional customer support. They're not just responsive; they're proactive. I had a couple of unique challenges related to my digital products, and not only did the team respond to my queries within minutes, but they also took it upon themselves to code new features specifically to meet my needs!
Highly recommend!
Thank you so much for your glowing review! We're over the moon (and stars) with your feedback!
As for your unique challenges, we consider them the spicy salsa to our coding nachos. We relish these opportunities to grow and adapt our app to meet our users' needs. So thank you for spicing up our workday!
Thanks again for making our day with your 10-star enthusiasm!
All the best,
Customer Success Team
