Sky Pilot ‑ Digital Downloads

Sky Pilot ‑ Digital Downloads

Reviews (422)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, straightforward way to sell digital products like e‑books, patterns, courses, and PDFs. Setup and daily use are called simple and intuitive, even for non‑technical or new Shopify merchants. They value organized file management, branded download pages, and easy re-downloads. Many praise the free plan for small businesses and say support is fast, responsive, and solves issues within minutes.

August 27, 2025

the best digital download app!

ArtistryTone ID
Indonesia
About 1 month using the app
Sky Pilot replied January 8, 2026

Hey there,

Wow, thank you so much for the 5-star review!

Being called "the best digital download app" is a title we work hard to earn every day, so hearing this from a merchant really means the world to our team. We're thrilled that the app is meeting your needs and helping you manage your digital products.

We’re here to support you every step of the way—if you ever need anything, just shout!

Best,
Shop Circle Team

August 17, 2025

Helpful support

Audio Wizzards
Estonia
Over 3 years using the app
Sky Pilot replied August 21, 2025

Hey there,

Thank you so much for your kind words!

We’re glad to hear you found our support helpful—it really means a lot to us!

If there’s ever anything more we can do for you, just reach out.

Best,
Shop Circle Team

July 25, 2025

Thank you for the nice and fast help with my issue!

Stitching Blues
Ukraine
Over 5 years using the app
Sky Pilot replied August 13, 2025

Hey there,

Thank you so much for your kind words!

We’re glad we could help quickly and that your issue was resolved—your feedback really makes our day!

If there’s ever anything else you need, just reach out.

Best,
Shop Circle Team

July 23, 2025

I have not yet had experience with this app - I just downloaded it, so I can not speak to that just yet, but the customer service upon my downloading it was quick and helpful when I had questions.

dawn m trimble art
United States
About 2 hours using the app
Sky Pilot replied January 8, 2026

Hi there,

Welcome to Sky Pilot!

Thank you for the 5-star rating right out of the gate. We’re so glad we could be there to answer your questions and provide a smooth start to your journey with us.

We’re confident that as you dive deeper into the app, you’ll find it just as helpful for your business as the support team! If you run into any more questions while setting up your products, please don't hesitate to reach back out—we're here to help you every step of the way.

Happy launching!

Best,
Shop Circle Team

July 1, 2025

Customer support was a major help!

DDLY GMN
Australia
About 2 hours using the app
Sky Pilot replied August 13, 2025

Hey there,

Thank you so much for your kind words!

We’re glad to hear our customer support was a major help—it really means a lot to us!

If there’s ever anything more we can do for you, just reach out.

Best,
Shop Circle Team

June 10, 2025

Helpful customer service!

Open Journey
United States
Almost 2 years using the app
Sky Pilot replied August 13, 2025

Hey there,

Thank you so much for your kind words!

We’re glad to hear our customer service was helpful—it really means a lot to us!

If there’s ever anything more we can do for you, just reach out.

Best,
Shop Circle Team

May 31, 2025

Great App , Need Preview Features Also

Charm Network Books
United States
3 days using the app
Sky Pilot replied January 8, 2026

Hi there,

Thank you so much for the 5-star review! We’re thrilled to hear that you’re enjoying the app so far.

Thank you also for the feedback regarding preview features! You’ll be happy to know that we are actually planning something very similar for a future update. We’re always looking for ways to make the digital shopping experience better for your customers, so stay tuned for that!

We appreciate your support and your help in making Sky Pilot even better.

Best,
Shop Circle Team

May 7, 2025

Installed it today on an existing website. No problems.

Cool Moon Designs
United States
About 4 hours using the app
Sky Pilot replied August 13, 2025

Hey there,

Thanks for sharing your experience!

We’re glad to hear the installation went smoothly on your existing website—makes us happy to know things worked without a hitch!

If you run into anything or need a hand, just reach out.

Best,
Shop Circle Team

April 28, 2025

Awesome app, Awesome support!

RealEstateHours.com
United States
17 days using the app
Sky Pilot replied August 13, 2025

Hey there,

Thanks a ton for the fantastic review!

We’re so glad to hear you’re loving the app and that our support has been helpful—your enthusiasm really made our day!

If there’s ever anything more we can do for you, don’t hesitate to reach out!

Best,
Shop Circle Team

March 3, 2025

I had the pleasure of working with Cherose this evening and she was very resourceful. The one thing that made me choose your app over the others was the fact that you had such high customer service reviews. I totally understand why. Cherose did not drop the ball! She is exceptional in every way. This is my first time working with the app, and I am very pleased.

GigglesnGrins.US
United States
5 days using the app
Sky Pilot replied April 14, 2025

Hey there,

Thank you so much for your kind words!

We’re thrilled to hear that you had a great experience working with Cherose. We take a lot of pride in our customer service, and it’s wonderful to know that it made a difference for you!

We look forward to continuing to support you!

If there is anything else that we can do for you, please let us know!

Cheers!