Sky Pilot ‑ Digital Downloads
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Reviews (423)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, straightforward way to sell digital products like e‑books, patterns, courses, and PDFs. Setup and daily use are called simple and intuitive, even for non‑technical or new Shopify merchants. They value organized file management, branded download pages, and easy re-downloads. Many praise the free plan for small businesses and say support is fast, responsive, and solves issues within minutes.
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The customer support was rapid in responding to my request and enquiries. 100% will recommend!
Hey there,
Thank you so much for your kind words!
We’re thrilled to hear our customer support responded quickly and that you’d recommend us. Your feedback really means a lot!
If there’s ever anything more we can do for you, just reach out.
Best,
Shop Circle Team
Super helpful!! Thank you so much! Being new at this is a little intimidating, but being able to ask "silly" questions is key. Great customer service!
I like this app, it does what it says it does and is helping me launch my business. Highly recommend!
The support that comes with Sky Pilot is light years beyond other offerings. The app is great and fully functional, but to me, the help I received from Nitesh was worth GOLD. The team is extremely knowledgeable and fast acting. Very grateful for all of them! Thanks Sky Pilot!
Hello there,
Thank you so much for your incredible review!
We're thrilled to hear that the support you received from Nitesh stood out to you. Our team works hard to provide the best service, and it’s wonderful to know that their expertise made such a positive impact on your experience!
Thanks again for choosing Sky Pilot, and we look forward to continuing to support you!
Best,
The Shop Circle Team
Booked a call with Nejla, he was super nice and answered all my questions. Great stuff!
Hi there,
We're so glad to hear that you had a wonderful experience with Nejla! It always makes us happy to know that our team is able to effectively answer all your queries. Your kind words mean a lot to us, and we will be sure to pass along your compliments!
Stay in touch and let us know if ever we can be of further assistance! Your feedback is very important to us!
Cheers!
They're great to work with and very quick to respond to issues to help my business roll smoothly and without headaches. thank you!
And it's great to work with you! :) Thank you so much!
All the best,
Customer Success Team
This app is brilliant, easy to install and set up, the customer support is five star. I would highly recommend it to anyone that sells downloads.
Great customer support first of all. Very easy to set up and runs wonderfully. We do 90% of our sales via digital and we have not experienced any issues and have positive feedback from our customers. This allows customers to have their own library and the ability to search their library as well. Very handy for sure!
Quick response on the chat for human agent
Hi there,
Thank you for the 5-star review!
We know how frustrating it can be to get stuck behind a bot, so we make it a point to provide fast access to our real-life experts. We're glad you appreciated the quick "human" connection!
We're here whenever you need us. Happy selling!
Best,
Shop Circle Team
It's a little difficult to ensure all the things are done properly
Hello there,
Thank you for your feedback; we appreciate you taking the time to share your thoughts.
We’d like to better understand the areas where you’ve found the app difficult to set up- if there’s anything specific you need assistance with or any questions you have, please let us know. We’re committed to making sure everything works smoothly for you and are here to help in any way we can.
Best,
The Shop Circle Team
