Reviews (1,085)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for creating polished, high-end mega menus that handle many categories and subcategories. They like the flexible layouts, custom HTML/CSS, and templates, plus visual images and styled links that highlight key products or collections. Many find setup easy with helpful tutorials, use it across multiple stores for years, and praise the fast, hands-on support that quickly fixes theme or CSS issues.

April 8, 2026

Very easy to configure. Support was amazing to help me get it working on the Horizon theme

Faux Flora
Australia
About 1 hour using the app
Qikify Design replied April 8, 2026

Hi there,

We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.

We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.

If you ever need anything in the future, please don't hesitate to reach out.

Thanks again,
Qikify Team

April 8, 2026

I needed help with the settings for a new menu I created, and the team (Henry) was incredibly responsive and helpful. Everything was resolved in no time. Amazing response time. Thank you!

Neko & Co. Pet Essentials Inc.
Canada
About 2 hours using the app
Qikify Design replied April 8, 2026

Hi there,

We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.

We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.

If you ever need anything in the future, please don't hesitate to reach out.

Thanks again,
Qikify Team

April 6, 2026

Amazing customer service I had a problem with the dropdown menu on mobile, reached out to support and they fixed it in minutes. Super quick and helpful

Viva La Cart
United States
About 10 hours using the app
Qikify Design replied April 6, 2026

Hi there,

We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.

We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.

If you ever need anything in the future, please don't hesitate to reach out.

Thanks again,
Qikify Team

April 6, 2026

I loved the option of adding this mega menu to the free Dawn theme and when I had questions to push the design to make it feel high-end Arian helped me in the chat right within Shopify and was able to add custom code to get it exactly how I wanted it. I highly recommend Smart Mega Menu as an add on for a beautiful mega menu!

My Store
United States
About 6 hours using the app
Qikify Design replied April 6, 2026

Hi there,

We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.

We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.

If you ever need anything in the future, please don't hesitate to reach out.

Thanks again,
Qikify Team

May 13, 2026

Perfect !

Mount Trail
Canada
About 6 years using the app
Qikify Design replied May 14, 2026

Hi there,

We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.

We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.

If you ever need anything in the future, please don't hesitate to reach out.

Thanks again,
Qikify Team

June 25, 2026

ottima APP e ottima assistenza

destinazionecamper
Italy
6 months using the app
Qikify Design replied June 29, 2026

Hi there,

We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.

We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.

If you ever need anything in the future, please don't hesitate to reach out.

Thanks again,
Qikify Team

March 31, 2026

Rita was exceptionally helpful when I asked a question regarding a problem I was stuck on. Great customer service!

FRSH
Australia
4 months using the app
Qikify Design replied April 1, 2026

Hi there,

We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.

We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.

If you ever need anything in the future, please don't hesitate to reach out.

Thanks again,
Qikify Team

June 22, 2026

excelente, todo excelente

Xonebrand Official Store
Peru
9 months using the app
Qikify Design replied June 29, 2026

Hi there,

We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.

We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.

If you ever need anything in the future, please don't hesitate to reach out.

Thanks again,
Qikify Team

March 30, 2026

Rita was FANTASTIC! She helped so much and made this a breeze and the end result feel so premium. Give her a RAISE!

AlphaCaveHQ
United States
7 months using the app
Qikify Design replied March 31, 2026

Hi there,

We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.

We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.

If you ever need anything in the future, please don't hesitate to reach out.

Thanks again,
Qikify Team

September 15, 2026

Plus ça va plus cette application devient vraiment toute pourrie !!! Plusieurs collections que j'avais enregistré dans mon menu se sont une fois de plus déconnecté du menu créant ainsi des pages 404 lorsqu'on essaye d'aller dessus !!! De plus, depuis ce matin, impossible d'accéder à l'application qui se déconnecte sans arrêt, affichant à chaque fois ce message "Un problème est survenu lors du chargement de ce site
Essayez d'actualiser la page.

Si le site ne charge toujours pas, veuillez réessayer dans quelques minutes." J'avais téléchargé cette application car elle avait un badge "Buit for Shopify" mais elle ne l'a plus depuis et c'est maintenant devenu "Built to fuck shit up" ou "built to churn out crap". Vraiment lamentable, car lorsqu'on choisit une application c'est pour pouvoir compter sur son efficacité ensuite et non pour être constamment emmerdé avec !!!

Dans la besace du p'tit Poucet (Boutique Officielle)
France
9 months using the app
Qikify Design replied September 18, 2026

Hi there,

Thank you for taking the time to leave your feedback. We’re truly sorry to hear that you had a negative experience with our app.

We really value your feedback, as it helps us improve both our app and support process. Our team has reached out to you through the in-app chatbox so we can discuss the issue with you directly, and we’d really appreciate the opportunity to look into it and help make things right.

We hope you’ll give us a chance to address the issue and find a suitable resolution for you. Thank you for your patience and understanding, and once again, we sincerely apologize for the inconvenience.

Best regards,
Qikify Support Team