SMART Shipping Rates & Rules

SMART Shipping Rates & Rules

Reviews (483)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for advanced, flexible shipping setups beyond Shopify’s native tools, including postcode-based zones, product- and collection-specific rules, and different B2B vs retail structures. Many use it for complex multi-zone, multi-country plans, seasonal rates, and free shipping on selected items. It’s described as intuitive, reliable, and a game-changer, with fast, hands-on support and strong value on both free and paid plans.

Edited January 29, 2026

We used the app to help manage our B2B and D2C customers shipping settings. Reymar was a big help, his timely responses helped to get this app fine- tuned for our needs. I highly recommend reaching out to support if you have any issues setting it up - they get back to you in a flash and work hard to resolve issues.

SSG GLOVES
Canada
1 day using the app
April 24, 2026

Has a lot of functionality and support has been great in helping me set the app up to meet my needs

Playmaker
Malaysia
About 4 hours using the app
April 24, 2026

Really easy to set up and use and works beautifully. I use it to customise shipping options displayed based on product tags and it works great:)

Animalía Vefverslun
Iceland
6 months using the app
April 23, 2026

The process is quite convenient, and I achieved the result I wanted.

Grab&Go
Zambia
20 days using the app
April 23, 2026

App provided great customization that is not available in the native shopify features. Reymar helped setup our shipping profile to work appropriately, he understood our goal and got us exactly what we wanted, and quickly at that. Would highly recommend.

Graveyard Performance
United States
About 2 hours using the app
November 26, 2025

We tried several shipping customisations. This by far the easiest and best solution! All other ones the rules are based on the subtotal not the total after discounts. So now we can have custom shipping and apply the same rules with discounts! Great support from the team too answered a question on the conditions.

Dean Morris Cards
United Kingdom
12 days using the app
November 22, 2025

Wonderful App, once you understand how the Conditions apply you can set up any kind of shipping rates you need. I had some problems at first getting the conditions right, but Support was fast at answering my questions and extremely helpful! 10/10 if you need custom rates to show get this app!

Rodoc Leasing Sales & Service
United States
About 1 hour using the app
April 22, 2026

Solved all our issues with variable shipping rates

Vertue Coffee Roasters
Australia
About 1 month using the app
November 3, 2025

Great app for hiding specific shipping methods. The customization can be a little tricky if you have trouble working out the logic (like me!), but the customer support that I received from Reymar was excellent and he helped configure exactly what I needed so I could then duplicate it again for other destinations. A duplicate customization option would be a great feature to add in the future. If you're looking for an app to show/hide specific shipping methods depending on customer location, cart total, or for other reasons, look no further, this one is great!

Enigma Component Shop Ltd
United Kingdom
24 days using the app
Edited October 13, 2025

Works perfectly for sorting shipping rates. Our shipping rates list is no longer long and confusing, customers see only the rates that are relevant to their location.
EDIT: So I had an issue with shipping rates in another market, and it turned out it was because of the way I set up this app. (I didn't know this at the time.) I contacted support and Reynar was so very patient. It took a while to figure the issue out, and he explained it kindly and clearly. I would give 7 stars if I could. Thank you!

Adunni Organics
United States
About 1 month using the app