SMART Shipping Rates & Rules

SMART Shipping Rates & Rules

Reviews (483)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for advanced, flexible shipping setups beyond Shopify’s native tools, including postcode-based zones, product- and collection-specific rules, and different B2B vs retail structures. Many use it for complex multi-zone, multi-country plans, seasonal rates, and free shipping on selected items. It’s described as intuitive, reliable, and a game-changer, with fast, hands-on support and strong value on both free and paid plans.

April 2, 2026

Works like a charm. The support team was incredibly helpful in getting everything set up and running smoothly for my store.

Regirl ✨ 🇳🇬
Nigeria
About 1 hour using the app
Edited May 27, 2026

Had some trouble getting a shipping option to work. Jason was so easy to work with and helpful we were able to get it resolved and it is working correctly now! This is the 2nd time I have had to reach out for help and both times have had exceptional customer service!!

Warm Glow Candle CO
United States
About 2 months using the app
April 2, 2026

Reymar was incredibly helpful in setting up a delivery option rule for us, I chatted with a question of how to do it and he offered to do it for us. Worked perfectly the first time around, easy communication. We were looking at apps that cost $100+ a month to do what this app (and Reymar) did in seconds.

Situ Art Lighting
United States
17 minutes using the app
April 13, 2026

I'd been looking for months for an app to "block" the shipment of certain fragile product variants that I can't ship to my entire country (Chile), and this one worked immediately and was very easy to set up. Then I had a small configuration problem, and they helped me and resolved it in less than 5 minutes.

Vector FC
Chile
About 18 hours using the app
May 22, 2026

Sehr freundlicher Support. Danke

Steffes Zaunshop
Germany
13 days using the app
August 11, 2026

Installed, and had a specific shipping setup need, live support solved it in minutes!

If you are considering this app, install it now.

Dan
Salonwax.com

Salonwax Beauty Supply
United States
About 1 hour using the app
April 1, 2026

Great app. Reymar was very helpful. Answered all our questions and helped us with setting a specific shipping fee!

Luzio Concept Store
Spain
About 4 hours using the app
March 30, 2026

Reymar was very helpful. I needed help eliminating a few shipping options, and he was very helpful. I am not very computer smart, but he was able to walk me through and was able to solve the problem in a very timely matter

Gluten Free Specialties
United States
15 minutes using the app
May 13, 2026

Great support. Fast and reliable.

Rozali Coffee
Germany
About 22 hours using the app
May 19, 2026

Really well-made app! Easy and quick to install, with an intuitive interface and lots of useful options to customize the experience. Customer support is super fast and very helpful.

RefrigiWear
Italy
About 16 hours using the app