SMART Shipping Rates & Rules

SMART Shipping Rates & Rules

Reviews (483)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for advanced, flexible shipping setups beyond Shopify’s native tools, including postcode-based zones, product- and collection-specific rules, and different B2B vs retail structures. Many use it for complex multi-zone, multi-country plans, seasonal rates, and free shipping on selected items. It’s described as intuitive, reliable, and a game-changer, with fast, hands-on support and strong value on both free and paid plans.

March 2, 2026

Reymar was excellent! He was patient and waited for me to figure out how to set up shipping. He walked me through everything and helped set up shipping becuase I could not figure it out. THANK YOU Reymar! I wish all customer service was this good :)

Beauty Bomb MD
United States
About 2 hours using the app
April 29, 2026

Great support!

Fans Legacy
Netherlands
About 5 hours using the app
February 13, 2026

Customer Service was fast and effective. Even when I couldn't get the app to do what I wanted, they made it happen. They were prompt, fast, and effective. these guys are going places.

First Responder's Coffee Company
United States
32 minutes using the app
April 28, 2026

Wonderful advice that fits me 100%.
Clear and concise analysis and suggestions.
It’s a happy experience, even with my difficult situation.

StellaFire-Beauty
United States
About 20 hours using the app
February 9, 2026

This app works perfectly and the support received when the settings needed adjusting was instant and spot on. Great app and great service. 10/10

Sprig + Fern Brewing Co.
New Zealand
About 2 hours using the app
January 15, 2026

Great support, very quick and efficient help, the app seems to be working, many thanks

Best Hair
New Zealand
About 2 hours using the app
November 20, 2025

Had the app running with exactly what we needed in less than 5 minutes. Reymar reached out to us on the chat and helped. Thank you very much :) Works perfectly.

Simple Find
Romania
6 minutes using the app
November 20, 2025

Amazing customer service! Couldn't quite get it working correctly but support worked through it with me, quickly and sorted it. Much appreciated. Great app, works well for applying surcharges for certain post codes e.g .rural.

The New Zealand Luggage Company
New Zealand
28 minutes using the app
November 13, 2025

ETP Sort Hide Shipping Rates allowed me to order the shipping options exactly as I wanted them to appear. Some help from Reymar made it very easy. Great service, nice app.

Aesthetics International
United States
30 minutes using the app
November 9, 2025

Great app! Had troubles setting up a rule but the team helped me super fast.

BambooKultur
French Polynesia
24 minutes using the app