SMART Shipping Rates & Rules

SMART Shipping Rates & Rules

Reviews (482)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for complex, rule‑based shipping setups that Shopify can’t handle natively. They use it for product‑ and collection‑specific free shipping, postcode‑based zones, B2B vs retail rules, and weight, value, and item‑based rates, plus local delivery and pickup. Many highlight smooth integration, strong value for cost, reliable performance, and exceptional support that quickly helps configure, customize, and test advanced shipping logic.

August 20, 2026

Best customer service, replied and set up my custom shipping rate profile within seconds

Entanglements
Australia
About 5 hours using the app
August 20, 2026

I had a fairly complicated request and the live help solved it without me lifting a finger. Great customer service

RawSkinCeuticals
United States
About 4 hours using the app
August 19, 2026

Mira helped me solve a problem that I had worked on for days in about 30 seconds. Thank you! Fantastic.

Half Mile Coffee
United States
7 months using the app
August 18, 2026

Mira is very supportive. She was quick to respond and address the issue/ question I had. She is very righteous and efficient problem solver.

Koraje
United States
About 2 months using the app
August 17, 2026

Super helpful! Stayed with me until it was complete. Didn't have to wait at all for help!

StewArt Stitches
United States
5 days using the app
August 17, 2026

Amazing support, was slightly stuck on creating a rule so i contacted them through the chat feature, and they resolved my issue within minutes! The app does exactly what i need it to do as well!

D Furniture Suppliers
United Kingdom
30 minutes using the app
August 16, 2026

Exceptional customer service. Fast and very happy with it all the support

Puslespilsbutikken i ❤️ af Helsingør
Denmark
About 2 hours using the app
August 16, 2026

Great shipping app with excellent customer service! Easy Shopify integration, competitive shipping rates, and a simple interface. The support team is responsive, knowledgeable, and always willing to help. Highly recommended for any Shopify store!

Legacy Timeless Jewel Inc.
United States
33 minutes using the app
August 15, 2026

Works as it is written. An extra shipping rule, for some products, so we can have a great first offer for customers. Support is fast and really helpful. Can recommend anytime.

Gamergirl.ch
Switzerland
About 6 hours using the app
August 14, 2026

Very helpful and patient with troubleshooting. 5 star service so grateful for immediate chat help.

Christi's Custom Crafts
United States
43 minutes using the app