SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Reviews (457)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as quick to set up with seamless Shopify integration. It saves hours by automating repetitive questions, guiding shoppers to the right products, and supporting complex purchases 24/7. Many report higher conversions from its product recommendations. Merchants like its natural, professional responses, strong customization, and clean interface. The free plan with unlimited chats and responsive, friendly support are frequently praised.

December 18, 2024

Un Chat muy completo y funcional, merece la pena, pero eso si, tienes que echar tiempo en enseñar a la IA lo mas importantes para que haga bien su trabajo

Nurse is Love
Spain
About 13 hours using the app
BestChat replied March 26, 2025

Hello Nurse is Love,
Thank you for sharing your thoughts! We're thrilled you find our chat useful. Your input is crucial as we strive to optimize our service. 🤗🌈

December 16, 2024

Great app, when used free it's limited and the answers are not quite good, but the do help.

ludopalooza
Chile
6 months using the app
BestChat replied February 9, 2025

Dear ludopalooza,
Thank you for your feedback! 😊 We're glad you find our app helpful and appreciate your insights as we work on improvements. 🌟

Edited March 31, 2025

Parfait pour un site multilingue. S'intègre parfaitement à Shopify de manière conviviale. Agis comme un membre de notre équipe. Nous aimons l'option de pouvoir entrainer le Chatbot.

Nuvuq
Canada
4 months using the app
BestChat replied March 17, 2025

Hey Nuvuq, thanks for the fantastic review! We’re so glad our service is perfect for your multilingual site. Your feedback is like a cheer for our team! 🎉

November 30, 2024

I really like the interface and how this chat is easy to install and to use. So far very good experience!

Wine Mood
Switzerland
1 day using the app
BestChat replied March 26, 2025

Hi Wine Mood,Thank you for your fantastic feedback! We're thrilled you find our interface user-friendly and easy to install. Your positive experience means the world to us. 🍷✨

Edited April 23, 2025

La ia es muy inteligente y aprende muy facil me gusta la app

VICE
Mexico
5 months using the app
BestChat replied March 26, 2025

Dear VICE,Thank you for your fantastic feedback. We're thrilled to hear you find our AI smart and easy to train. Your satisfaction drives us to keep improving.🤖✨

November 25, 2024

Erst kurz im Einsatz und Bot lernt noch - aber macht seinen Job ganz gut bisher.

Soundmaster-Online by CMK
Germany
3 days using the app
BestChat replied March 4, 2025

Soundmaster-Online, we appreciate your review! It’s great to know the bot is learning and performing its job effectively. We're here to support you! 😊

November 12, 2024

Très bien j'en suis ravis, et hâte que cela puisse augmentez mes conversions

BONMOUV
France
About 1 hour using the app
BestChat replied March 25, 2025

Dear BONMOUV,
Thank you for your wonderful feedback! We're thrilled to hear you're satisfied and excited for improved conversions. Your success is our priority!

November 3, 2024

使い始めたばかりですが、ショップ運営の効率アップに大きく期待します。

PROF.LING
Japan
About 18 hours using the app
BestChat replied March 25, 2025

Dear PROF.LING,
Thank you for your encouraging feedback! We're excited to support your shop's efficiency. Your trust means a lot to us! 🌟

October 24, 2024

le bot est en constante évolution, c"est inaergcroyable.

FocusMelo
France
1 day using the app
BestChat replied March 25, 2025

Dear FocusMelo,Your ongoing support means the world to us! 🚀 We are delighted that you find our service incredible. Rest assured, your feedback fuels our evolution.

October 21, 2024

Bonjour,

Je tenais à prendre un moment pour vous remercier sincèrement pour le travail exceptionnel que vous avez accompli sur SmartBot. Votre expertise et votre créativité ont vraiment fait la différence, et l'application répond parfaitement à nos attentes.

Votre disponibilité et votre réactivité tout au long du processus ont été très appréciées. Merci encore pour votre dévouement et votre professionnalisme. Je suis impatient de voir les prochaines évolutions de l’application !

Cordialement,
William H

La Bougie Herbivore
France
About 17 hours using the app
BestChat replied March 23, 2025

Hi William, thank you for your positive feedback! We appreciate your support and are glad our work on SmartBot has made a difference. Your insights are invaluable to us.