Smile: Loyalty Program Rewards

Who doesn't LOVE a discount?! My customers are always grateful to get their $5 off coupon, and I like the incentives Smile offers for them to earn their rewards. The customer service is GREAT, too. The response time is fast, and their instructions are clear. They really do offer their service with a Smile. Working with the program is easy, and I recommend this app!

Great value for the entry level system that we use here at Owens Organic Coffee. The system has enabled us to better serve our most loyal customers and to encourage new customers to return (we have a very high returning customer rate). Easy to set up, easy to use, integrates seamlessly with Shopify and Recharge (subscriptions) and the chat support has been top notch (very quick responses too).

I've had a wonderful experience using Smile.io. What truly stands out is their customer support team - they are incredibly responsive and always eager to help. Their dedication to resolving issues and answering queries is commendable, making the whole user experience smooth and enjoyable. If you're looking for an app that not only offers great features but also top-notch customer service, I highly recommend Smile.io. Keep up the excellent work!

We have been using Smile.Io for about 14 months. As we have grown the app has worked well for us. The support team - in particular David - has been very helpful. As we have grown there have been things we needed help with and they have always been able to help and accommodate our needs. Often apps push you to move to higher levels before you are ready or able to move but Smile has always been able to show us how to manage things or help us when needed.

Have had this app a while and works amazingly but I wanted to change how my customers redeemed their points as I was allowing them to build up quite an amount and then when they redeemed them I was taking a big hit. I came up with an alternative but wasn’t quite sure about it but Ullas quickly sorted any concerns I had and enabled me to feel confident that I now have the right set up. From initial query to it being sorted in less than an hour. Fast efficient service.

Great app! Our customers love it! Really helped us improve our customer experience and drive extra revenue. The support is also fantastic and quick.

I accidentally canceled my Loyalty program and luckily they reached out and informed me. I was able to reactivate without loosing any customers. They were very quick!

Fantastic app - good customer service and it currently does everything we need to keep our customers coming back to us! Angie has been a massive help to use when we needed support.

The app is easy to use and the customer support team is super helpful and fast to response to. The integration with other third party apps like Klaviyo also add value to our customer experience. :)

Cole from CS is amazing! He was so helpful in working with me on the new feature to remove certain low margin items from earning points. This is a great app that has helped us increase our business!!