Smile: Loyalty Program Rewards
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Reviews (4,650)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
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Smile has been working great for our business. Easily integrates with shopify/okendo/mailchimp. Very user friendly. And their customer service is fantastic- super friendly and knowledgable- and they don't make you wait and wait for a response when you have a question. Much appreciated!
Thanks so much for taking the time to leave a review! It was a pleasure chatting with you today and I am so glad you are enjoying Smile. I see your customers are having a hard time using points at POS, and I sent you a message following up on this! 💛 Nicole
Love this app for so many reason. Intelligently use Shopify's admin interface, easy of user, many options for the price. This app, however, could be even better if the referral can take more than just first time referral. Extend the referral commission than it would be an enterprise app
Ezra went the extra miles to fix our theme issue which affecting the whole loyalty user experience. Truly a charm including the team members who coordinating it which is Lynn, my all-time salute Smile.io individual. Smile.io Loyalty Rewards is your go to that fits all sizes of business!
Thank you for the thoughtful feedback, and the five-star rating! 😄
I like that it just kinda does its thing, rewarding my collectors and buyers as they purchase paintings and prints, and allowing them to redeem rewards for gift certificates to spend in the shop. Once it is set up it doesn't need much from me! I appreciate the quick customer service help, too!
Thank you so much for your kind review <3 We really appreciate it!
Smile is a great app for reward points! Set up was easy and it only took a minute to import my coupon codes for the discount rewards. I downloaded other apps for loyalty reward points but they do not have the option to follow social media pages for extra points. I can't wait to see the results.
As a small business, using Smile helps us attract and retain customers from all over North America. Customers love using points to get a discount on our supplies and glass! If I have any issues with something that Shopify has changed, I always get a quick response from the support team at Smile.
Thank you so much for taking the time to leave us this lovely review 💖 So glad you had a great experience with Joshua! :)
Smile has been a great app for our loyalty program. It's full of features, but not confusing to use like other apps available. Really appreciate how Smile have prioritised the UX for both the end users and also us as a merchant. The new 'Points at Checkout' feature is great!
Their customer support is also very responsive and helpful!
Thank you for taking the time to leave such a kind review ❤️ We are so happy to hear that you are enjoying Smile and all the features! Please feel free to reach out if you need anymore assistance - The Smile Team
This app works well and has superior support. They answer quickly and are willing to work with you to address any issues you have so that the app works for your particular situation. They have been able to add features a la carte for us which is super helpful for a small business. Highly recommended. Lynn was very helpful in particular.
Thank you for your wonderful and kind review! Supporting small business is what we do best, thrilled to hear that we could help! 🙌
Smile rewards are a great way for us to continually engage with our customers and encourage them to continue to shop with us. The customer service is BEYOND excellent!! If you're not sure how to do something,the staff there will walk you through things easily and quickly with videos and hand holding. Kudos guys for the excellent service!!
Thank you so much for your lovely review 💖 We're so happy to hear about your excellent experience with Joshua! ✨ Please don't hesitate to reach out whenever - always happy to help! :)
We have been using Smile for quite some years now.
As we import all our eBay orders in to Shopify for ease of fulfilment, we need to prevent the eBay customers getting rewards emails only intending for our direct store customers. Erin created a workflow that we imported in to Shopify Flow to automate this task.
Great support in getting this resolved.
Thank you so much for this wonderful review! 💛 We're thrilled to hear that you had a great experience with Erin. We'll be sure to share your kind words with her 😊
- Smile.io Team ✨