Smile: Loyalty Program Rewards
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Reviews (4,648)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
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We just started using this app a few weeks ago, but their customer service has already been more than helpful! They were able to add a needed feature for us, to help streamline our workflow!! Thank YOU Smile!
We smiled reading this review! Thank you so much :)))
The customer service of the Smile.io team is such a gold standard! They have really went above and beyond to accommodate my account to really fix all my needs. Their follow up has really shown how much they care that their customers are able to use their software effectively and I would highly recommend this app! Shout out to Karen, Jade and Joana for showing how much they care.
Thank you for taking the time to leave us this 5-star review! We're so glad that we could help. ☺️
Smile Team ✨
Lynn was very quick to answer and resolve my issue! Thank you!
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
Support (Lynn and Jade) were super helpful. This app has been great for conversions.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
An easy to use, easy to understand, and versatile loyalty program that can't be recommended enough! Joana was extremely helpful with the ton of questions I had - excellent customer service. Highly recommend!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Solid app with quick and friendly customer support. Compatible and easy to navigate.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Lisa was super helpful and very friendly. She was able to send screenshots and we figured out the issue and resolved it quickly!
Thanks so much for taking the time to rate us 5 stars! 🤩
Good app makes it easy to reward customers. Customer service is especially helpful and very responsive. Thanks to Cole for his help with my questions!
Thank you for your 5-star review! We are always happy to help!
Smile Team ✨
So far so good! I had a question about set up and customer service was so kind and helpful! Really excited to see this program blow up on our site :D Thanks y'all!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Seems to be a powerful app.Great support form Jade to help me understand the app
Thank you for taking the time to leave this review!
