Snapchat Ads
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Reviews (701)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as very easy to install and connect with Shopify, with clear directions even for first‑time advertisers. The interface is called user‑friendly and intuitive, with “super easy” ad creation, pre‑built audiences, and smooth pixel tracking—often simpler than other platforms like TikTok. Some report strong traffic and ROI potential, and appreciate onboarding incentives like ad credits, calling it one of the best ad management tools on Shopify.
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it is easy to create snap chart app. I m glad I joined. Big up to the team behindmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
I love this app, it drives traffic to my eShopifiz store, the customer service is very helpful, ads are placed within a day or two, around Christmas there was some delays up to 3 days so I had to reschedule my ads but that was okay.
super fast super easy...hope it helps get sales
It isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews.
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Hello
I have a problem with the Snapchat ad app.
When I signed in for the app. And I tried to update the information. the system asked me to remove all the advertising-related activities at Shopify Marketing, but when I went to do that the system refused to clear the ads.. I don't know why.
Hey there! I'm sorry you've run into this issue, we are investigating. In the meantime, below is the best way to get support in the future.
Please file a support ticket by following this link: https://businesshelp.snapchat.com/en-US/i-need-help
Select "Shopify Integration" and then "Campaigns in Shopify's Marketing Tab" and then scroll down to fill out the form.
My experience was fine until I simply wrote in this box "straightforward and logical" and give it a five star rating. But because anything less than 100 characters would not be OK my five star rating had to be reduced to a four star rating because I'm not their slave and they should be appreciative that I'm giving them any time for a rating whatsoever. That's also logical.
Horrible experience no proper support from the Snapchat team
Simply closing the chat boat and no replay for mails
Very Crazy Very crazy. They are not transparent. you never know how much and for what you pay. as i installed there app. they just started to cut mony cut mony. However after one day paying too much money i decided to delet there app but they still cut my money. a very crazy company Never again
CRAP! DON'T WASTE YOUR MONEY OR TIME! a waste of time, didn't work, a real waste of time and effort, snapchat doesn't even accept the product feed from the app they made. This is a Big Dirty Joke on Shopify Users. Even if you go direct to Snapchat you can't use your Shopify product feed and snap support you go around in circles, ZERO, UI zero UE zero. overall rating 1 star for the logo ghost. Spend your money at Instagram you be done with your ads by now. YOU CANNOT RUN SNAPCHAT ADS FROM THE SHOPIFY APP. IT NEVER COMPLETES ALWAYS ERRORS OUT AND NEVER WORKS, NEVER CAN FIX, NEVER DOES ANYTHING. GO TO THE SNAPCHAT AD WEBSITE IT IS THE SAME CRAP. NEVER CAN FIX. WE SELL CLOTHING , EVEN WITH AN HOUR PLUS CHAT WITH SNAPCHAT TECHS STILL DOESN'T RUN, THANK YOU EVAN - A BIGGER WASTE OF TIME Snapchat taking the MONEY FOR ADS is the ONLY THING THAT MATTERS WHICH YOUR A COMPLETE FAILURE! Snapchat tech failed twice NO SHOWED FOR MEETINGS.
Thank you for sharing your experience. We apologize for the inconvenience. You can run Snapchat ads directly from the Shopify app, using the Marketing integration or you can connect your Shopify product catalog and then run ads from within Snapchat Ad Manager.
marketing activities can not be deleted. no response from their support team. disappointing experience