Snapchat Ads

Snapchat Ads

Reviews (701)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to install and connect with Shopify, with clear directions even for first‑time advertisers. The interface is called user‑friendly and intuitive, with “super easy” ad creation, pre‑built audiences, and smooth pixel tracking—often simpler than other platforms like TikTok. Some report strong traffic and ROI potential, and appreciate onboarding incentives like ad credits, calling it one of the best ad management tools on Shopify.

February 28, 2021

it is easy to create snap chart app. I m glad I joined. Big up to the team behindmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

murukali.com
Rwanda
1 day using the app
December 23, 2020

I love this app, it drives traffic to my eShopifiz store, the customer service is very helpful, ads are placed within a day or two, around Christmas there was some delays up to 3 days so I had to reschedule my ads but that was okay.

Eshopifiz
New Zealand
3 months using the app
February 23, 2023

super fast super easy...hope it helps get sales

It isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews.

Excaliburs Legend
United Arab Emirates
3 minutes using the app
September 24, 2022

A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

MoreShopping
Egypt
About 3 hours using the app
Edited September 12, 2020

Hello

I have a problem with the Snapchat ad app.
When I signed in for the app. And I tried to update the information. the system asked me to remove all the advertising-related activities at Shopify Marketing, but when I went to do that the system refused to clear the ads.. I don't know why.

Mishastyle
Saudi Arabia
8 months using the app
Snap Ads replied September 14, 2020

Hey there! I'm sorry you've run into this issue, we are investigating. In the meantime, below is the best way to get support in the future.

Please file a support ticket by following this link: https://businesshelp.snapchat.com/en-US/i-need-help

Select "Shopify Integration" and then "Campaigns in Shopify's Marketing Tab" and then scroll down to fill out the form.

May 27, 2023

My experience was fine until I simply wrote in this box "straightforward and logical" and give it a five star rating. But because anything less than 100 characters would not be OK my five star rating had to be reduced to a four star rating because I'm not their slave and they should be appreciative that I'm giving them any time for a rating whatsoever. That's also logical.

www.rosscline.com
Canada
18 minutes using the app
April 28, 2022

Horrible experience no proper support from the Snapchat team
Simply closing the chat boat and no replay for mails

Zahaar
United Arab Emirates
Over 1 year using the app
February 4, 2021

Very Crazy Very crazy. They are not transparent. you never know how much and for what you pay. as i installed there app. they just started to cut mony cut mony. However after one day paying too much money i decided to delet there app but they still cut my money. a very crazy company Never again

WERBE-WELT.SHOP
Switzerland
About 21 hours using the app
Edited September 5, 2019

CRAP! DON'T WASTE YOUR MONEY OR TIME! a waste of time, didn't work, a real waste of time and effort, snapchat doesn't even accept the product feed from the app they made. This is a Big Dirty Joke on Shopify Users. Even if you go direct to Snapchat you can't use your Shopify product feed and snap support you go around in circles, ZERO, UI zero UE zero. overall rating 1 star for the logo ghost. Spend your money at Instagram you be done with your ads by now. YOU CANNOT RUN SNAPCHAT ADS FROM THE SHOPIFY APP. IT NEVER COMPLETES ALWAYS ERRORS OUT AND NEVER WORKS, NEVER CAN FIX, NEVER DOES ANYTHING. GO TO THE SNAPCHAT AD WEBSITE IT IS THE SAME CRAP. NEVER CAN FIX. WE SELL CLOTHING , EVEN WITH AN HOUR PLUS CHAT WITH SNAPCHAT TECHS STILL DOESN'T RUN, THANK YOU EVAN - A BIGGER WASTE OF TIME Snapchat taking the MONEY FOR ADS is the ONLY THING THAT MATTERS WHICH YOUR A COMPLETE FAILURE! Snapchat tech failed twice NO SHOWED FOR MEETINGS.

surgicalcaps.com
United States
4 months using the app
Snap Ads replied May 16, 2019

Thank you for sharing your experience. We apologize for the inconvenience. You can run Snapchat ads directly from the Shopify app, using the Marketing integration or you can connect your Shopify product catalog and then run ads from within Snapchat Ad Manager.

August 19, 2020

marketing activities can not be deleted. no response from their support team. disappointing experience

Teddith - UK
United States
About 1 month using the app