Snapchat Ads
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Reviews (704)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as very easy to install and connect with Shopify, with clear directions even for first‑time advertisers. The interface is called user‑friendly and intuitive, with “super easy” ad creation, pre‑built audiences, and smooth pixel tracking—often simpler than other platforms like TikTok. Some report strong traffic and ROI potential, and appreciate onboarding incentives like ad credits, calling it one of the best ad management tools on Shopify.
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I would provide -5 start if its available. Very poor, disappointing customer support . If they don't want to support the platform why have they created this. Just to steal money, waste others time. Even after 2months and multiple support requests they haven't responded properly to our Shop button request. Support person said they can't even follow up /escalate or provide ETA or do anything else on our requests. They haven't approved or denied it. Even the ads are not bringing any conversions just burning the budget. Not recommended at all.
don't waste your time on this
we have decided to remove the app from shopify and close this account
our impression is that your advertising techniques are fishy
Charges are changing without our permission
you claim minimum of 5 dollars you don't allow it to save you change it to 50
when we try from shopify it says minimum for the same thing is 20 per day
yet it still forces 50
an organization that uses these type of practices is not honest - we don't want anything to do with it
we also think that if it had any real marketing value it will not have resorted to these kind of methods
This app won't even download onto safari with shopify. Im concerned that snapchat isnt good for converting at all. Had 5+ thousand swipe ups and not a single sale. wouldn't recommend it
Will take your money and give you nothing, like pouring quarters into a broken vending machine, except this one is digital and it can steal a lot!
No reporting, no clue where the money goes.
snapchat STOLEN $100 FROM MY ACCOUNT Not sure what's going on at all. I tried to start an ad. I created an "Activity". I've got an email from Snap Team that my "ads have been approved", but it said on Shopify that my ads was in "review". Then withdrawn from my account began. One by one. Money was withdrawn from my PayPal account by Snap Group Limited for total cost $100 USD. I deleted a snap app and even after that they continue to charged my PayPal account.
I tried to contact Shopify support and they created a refund case. Then snapchat sent me a message, that they can't find my email and that they closed a case without refund.
I CONTACTED SHOPIFY SUPPORT THE SECOND TIME AND THE SITUATION WAS THE SAME. snapchat JUST STOLE MY MONEY FROM MY ACCOUNT AND DOESN'T REPLY TO MESSAGES. I have no idea what to do. I don't recommend to have business with frauds. STAY AWAY!
ok............merci
Tricky to understand
I love you
Useless app and customer service.
Brilliant App!
