Reviews (75)
Refine
-
By rating
Ordered some sample shoes, very bad quality. First it looks awesome and good made but one day of using the color of the shoes cracked. And only send in plastic bags and support is minus 10
The first order through this app was delayed, but seemingly good quality (did not receive a complaint). The second order was delayed again, saying they needed a phone number with the order (no, you don't. the customer will not be receiving sms updates). Then it was radio silence for a week and when I asked again, the order was delayed because of Chinese New Year. Checked back in 2 weeks later and now I'm hearing it's not shipping that is delayed - it's production, because of the coronavirus. The order was placed in the beginning of DECEMBER and it is now MARCH and there has been absolutely no indication of when,if,how this will be made and shipped. Also nothing close to a refund or partial refund or credit for the insane delay. I now have the customer asking me for a refund, so it seems I will be out double the cost ($400). Shopify needs to step in if this is how Printy6 is fine operating.
Lots of recent 5 star reviews with only one sentence comments always makes me do that extra bit of due diligence and as part of that i check out the stores leaving these reviews. I recommend that you all check out the stores leaving these 5 star reviews too.
Anyway, I had high hopes as design interface was quite good and placing sample order was easy. Then it all went bad. There is simply no way I can confidently scale with this company based on the experience I am having with this sample order. Ordered a pair of sneakers on 20th January which gave "3-5 days" production time. 10 days later order still not shipped. After sending an email and waiting i was then told "3-7 working days" (which had also already passed). Anyway, i waited (not much choice). Finally I got a tracking number . I had paid for express shipping so thought I would get these fairly soon after production was complete. Nope. Still waiting and tracking still shows as "Shipment information sent to FedEx" . That's the last update from 21st July and here we are 10th August and no sample order has arrived and no updates. There is no way I would put volume through this group given the experience I have had so far. I am not angry, just genuinely disappointed and relieved. But better to find out now with one sample order than 500 legitimate customer orders. Feel like I dodged a bullet here.
Printy6 is actually pretty easy to use and makes creating a project quite easy! I will definitely be using this app for a very long time with my website.
Just installed so far so good, but not out no products yet, but creating mock up designs is very easy.
The navigation, download and usage of this site is Amazing!
I look forward to a lot of inv from here
really like the design tool! Please let me know how I can assure the products are good quality. Thank You!
Great App I like the product line the cloths and sportwear are very nice looking the items are nice as well.
very clear workflow with simply designed templates and well designed mockups - absolutely on time shipping.
Thanks great app - cannot wait to check the quality - fast and easy