Reviews (211)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is quick to set up and intuitive for both brands and affiliates, often running hands‑off once configured. Many report clear revenue lifts and strong growth in affiliate, influencer, and referral programs. They like turning every purchaser into an affiliate, flexible payouts (cash, gift cards, charity), useful integrations and tools, and detailed reporting. Support is described as fast, proactive, and highly solution‑oriented.

March 7, 2022

So far, so good. Customer Service is great and quick. Duaas was able to promptly help me with an affiliate payment issue I was having and thoroughly explained why the error occurred.

Hair & Scalp Meds
United States
About 1 month using the app
April 29, 2022

Well-designed app with a very good support team! I needed help with setting up and integration and they offered to hop on a call and walk me through it that very second! Problem solved!

Carnivore Snax
United States
16 days using the app
February 25, 2022

this app is great customer service is good its less expensive than all the others to so its really a no brainer, better than all the other complicated programs that drove me nuts.
this is easy. -ceo emr-tek

emr-tek
Canada
5 months using the app
February 16, 2023

Troubleshooting is a breeze with this team. They offer real time chat support with great human connection and a sense of humour, it is an absolute pleasure to work with them. Special mention to Duaas who was an absolute pleasure to work with.

Goorin Bros.
United States
8 months using the app
February 16, 2022

Social Snowball was easy to install. Everything went smoothly and is easily customizable. The app walks you through each step from signing up to customizing the sign-up form to the thank you page feature. Excited to build my affiliate program.

Kiwee
Canada
43 minutes using the app
November 24, 2021

This app is a favorite in the arsenal. Noah and the team are very responsive and running a great product. It looks and functions well. I’ve seen them add features since I started using the app so no doubt it will keep getting better and better.

Awake Happy
United States
4 months using the app
June 8, 2023

Great app! Easy to use and the support team are very accommodating. The features offer are what we're looking for. We've encountered issues with leaks and bans at first, but thanks to their quick help we're able to resolve them. Highly recommended!

BOOMBA
Hong Kong SAR
7 months using the app
October 27, 2022

This app is worth every penny. Social snowball has automated tasks that uses to take me hours on end. From onboarding affiliates, to tracking results, to seamlessly paying commissions in just one click- this app has been an absolute life saver for me.

Tabs Chocolate
United States
3 months using the app
March 14, 2022

Customer service is excellent. Onboarding has been great so far. SLight issue but resolved quickly. Likely preferable for USA based brands due to only really having PayPal as an option for international but that is largely ubiquitous so not that big a deal

Atoms to Astronauts
United Kingdom
About 2 months using the app
Social Snowball replied March 14, 2022

Thank you so much for the kind words! I am so happy to hear your experience has been great so far.

We actually offer some better payout options than PayPal, check below for more info on that and shoot us a message if you need any help setting it up! :)

https://help.socialsnowball.io/en/articles/5544038-setting-up-the-tremendous-integration-for-quick-and-easy-commission-payouts

- Noah

February 16, 2022

Social Snowball has been super helpful for our company's affiliate program. The platform is totally user-friendly, modern, and I love the automations that make my job a lot easier! The customer service is also always quick to help whenever I need assistance with something.

Bloat No More
United States
About 2 months using the app