Reviews (211)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is quick to set up and intuitive for both brands and affiliates, often running hands‑off once configured. Many report clear revenue lifts and strong growth in affiliate, influencer, and referral programs. They like turning every purchaser into an affiliate, flexible payouts (cash, gift cards, charity), useful integrations and tools, and detailed reporting. Support is described as fast, proactive, and highly solution‑oriented.
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Mirna was really helpful with our questions.
We ran into some technical issues and our account manager Mals looped in Ani from their dev team who jumped on a call in the evening and helped resolve all of the issues plus more, and we did a follow up call the next day to ensure all was set up and running smoothly again. Super company and support!
This platform can be confusing at first but my Rep Zohaib was the most caring and genuine person I could have asked for. It seemed as though he really acres about the product and is going above and beyond of what I am asking to get set up and answer my questions.
I was about to leave Snowball, before reaching out to Customer Service. I didn't think it was the right platform me and my company, but Mirna from customer service reached out, asked me my needs and wants, and helped me get Snowball dialed in for my companies needs.
Saved themselves a customer!
10/10 service.
We're very happy with Snowball, from the functionality to the wonderful support team!
This is a super cool tool that our company is so excited about. We had a few bumps as our website is headless but our rep Maxwell Lewis has done an amazing job supporting us all throughout the way! Such a helpful and great guy showing us all the features SS has to offer! Thank you Max :)
Such an amazing app, I ran into an issue caused by me not thinking through a discount and the team helped me INSTANTLY! Thank you!!
Love the app. Customer support is absolutely amazing and they helped me a lot. Especially Ani was super responsive and help me set up the app on Shopify through a collaborator request when I was super confused how to do it. Highly recomend them!
Love this app for our affiliates! And support is always prompt and helpful
Mal is the best Social Snowball rep ever! I am so impressed with how speedy she was to my inquiries and questions! She is very knowledgable about everything that she showed me and gave in depth instruction!
