Reviews (211)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is quick to set up and intuitive for both brands and affiliates, often running hands‑off once configured. Many report clear revenue lifts and strong growth in affiliate, influencer, and referral programs. They like turning every purchaser into an affiliate, flexible payouts (cash, gift cards, charity), useful integrations and tools, and detailed reporting. Support is described as fast, proactive, and highly solution‑oriented.
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Customer service was fantastic. I am so impressed. We had a very urgent issue before launching a major campaign & their team solved it flawlessly.
Social Snowball is user friendly and their customer service team is helpful and easy to access.
Very user friendly! Onboarding is a breeze and the Customer Service is amazing!
There is a payment wall to check the product. I checked it didn't like it.
Got a refund so that's all set.
Does it do the job, probably but still thinking it's way overpriced for what you get.
We had an issue. Social Snowball was proactive in resolving it - doing the right thing for the customer.
We look forward to using the platform again.
Mirna and the team are incredibly helpful with answering questions and making sure our company fully understands how to get the most out of Social Snowball. The system itself is straightforward, and they’re consistently rolling out new features.
Great to work with, quick to respond and help if needed. Continually updating and adding to the product
The chat team has been very helpful, very responsive! Thank you!
The chat team is so helpful and responsive. We really appreciate their support! Special mention to Duaas.
Mirna on Customer Care was so helpful and took the time to answer all my follow up questions. She also arrange a 1-2-1 call with the team to clarify my questions. Thank you!
