Reviews (211)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up and largely hands‑off once configured. They say it quickly drives new customers and revenue through affiliate, influencer, ambassador, and customer‑referral programs. Highlighted features include automatic customer-to-affiliate conversion, tiered structures, Meta creator search, strong analytics, and flexible payouts. Merchants consistently praise fast, proactive support, frequent feature releases, and recommend it for scaling performance marketing.

September 25, 2023

Amazing user support team that's really willing to work with you to optimize your experience. Amazing interface, flexibility and integrations. Definitely one of the best platforms out there to help run your brand ambassador and/or affiliate programs!

Winged Wellness
United States
5 months using the app
August 28, 2023

Great app! Solves almost all of the common pain points that come with scaling an affiliate program. Team is generally responsive to feedback and implementing it quickly. Very satisfied with the platform so far!

Grüns
United States
7 months using the app
August 29, 2023

Love how easy this is to setup and use. Team is super responsive and helpful when I have any questions or issues. Features I've requested have been added quickly which shows they care about customer feedback and making a great product that maximizes value for users.

where do you draw the line
United States
7 months using the app
August 31, 2023

We just started using this app, and it has been SO user-friendly and easy to use already. It's our third attempt at setting up a referral program, and it's been the easiest by far, with exceptional account management and support. Excited to grow our program with Snowball!

SideDish
United States
7 days using the app
August 31, 2023

The customer service is outstanding! Shoutout to Malvika for helping out with the integration with our Klaviyo flows. Social Snowball is easy to set up and makes offering an affiliate program very simple. We love that you can offer affiliates the option to get cash, gift cards or donate to charity. Thank you!

LINK
United States
11 months using the app
August 29, 2023

Best affiliate/ambassador out there. customers love it and we as merchant love it even more. hassle free payouts, no leaked codes to honey/code injection extensions with the safelink feature (saves us thousands every month).
We tried all the affiliate and referral apps and this one beats them all by a long shot.

ThePodCompany
United States
8 months using the app
September 1, 2023

Staying organised while trying to grow an ambassador program can be challenging, but with the help of Snowball and their amazing team we've been able to grow our ambassador program while staying organised which we really appreciate.

There have been a few hick ups along the way that came up tech wise (which happens in any app from time to time) but their support team is always sure to get them resolved asap.

We'd definitely recommend using this app to grow your own affiliate or ambassador program.

Good Protein
Canada
About 1 year using the app
February 5, 2026

Customer Support very helpful - We've used the tool for many months :)

Bonjour
France
Over 1 year using the app
January 30, 2026

Snowball makes tiered affiliate marketing easy for our small, scrappy team—and their team's customer service is top notch whenever we have a question or run into a glitch

ROSE Ingleton MD
United States
Over 1 year using the app
Edited February 5, 2026

Their customer service is fast and super helpful!

Transparent Labs
United States
Almost 2 years using the app