Reviews (211)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up and largely hands‑off once configured. They say it quickly drives new customers and revenue through affiliate, influencer, ambassador, and customer‑referral programs. Highlighted features include automatic customer-to-affiliate conversion, tiered structures, Meta creator search, strong analytics, and flexible payouts. Merchants consistently praise fast, proactive support, frequent feature releases, and recommend it for scaling performance marketing.

November 12, 2024

Great platform for Affiliate marketing with good segmenting, analytics and process to payment.

Support is second to none with ongoing learnings and optimisations. Shoutout to Mals for her continued support on the account and implementing clear structure and process as well as helping scale our business by 10x

The Essence Vault
United Kingdom
About 2 years using the app
November 6, 2024

Social Snowball has been an incredible platform to use. Seamless to onboard, use, and scale our affiliates. Mals has been THE BEST communicator on the Social Snowball team and helps us on a daily basis if we need questions answered. She took a call at 1AM EST the other day, lol!

Social Snowball rocks.

Vonu
United States
5 months using the app
October 1, 2024

Amazing affiliate tool! I have been in affiliate/influencer marketing for 10+ years and now run a brand and this tool is everything that I wish I had when doing affiliate marketing for other brands.

And their team is amazing with on boarding and are always adding new features

Ion Layer
United States
26 days using the app
September 3, 2024

We are still in the early stages of fully activating with Social Snowball, and while the experience has been promising overall, there have been some significant challenges.

The platform is designed to operate with a hands-off approach once set up, which should eventually save our staff time and allow them to focus on other critical areas of the business. However, the initial setup and integration with Klaviyo have been very time-consuming and complex. We've encountered issues where affiliates don't receive emails because they aren't subscribed, or randomly miss emails that are sent out. Additionally, when we transferred affiliates from another platform, many didn't receive the welcome email, even though flows were in place, leading to confusion and frustration.

In addition, working with Snowball's partners, Tremendous and Trolley, has been incredibly frustrating. It felt like we were being given the runaround when trying to gather the necessary information to move forward and no one would connect with us on a phone call. While I am still working through these kinks, I must acknowledge that Mals has been incredibly helpful throughout this process, consistently providing quick and effective communication, which has helped make the setup process smoother.

AIRWAAV
United States
3 months using the app
August 16, 2024

We couldn’t be more thrilled with our experience using Social Snowball! From the moment we signed up, the onboarding process was incredibly smooth and straightforward, thanks to the exceptional support from the team, especially Mals.

The platform’s functionality is top-notch, and we are seeing fantastic results by managing both our creator and customer affiliate programs through it. We highly recommend Social Snowball for its effectiveness and ease of use!

Füm
United States
6 months using the app
July 25, 2024

Social Snowball is the best affiliate marketing app that we have used to date. With their automations and great onboarding our team has saved countless hours that are now used to source, onboard and activate more affiliates. Mals is invaluable: always available, quick to find solutions, and ready to go above and beyond for everyone. Zohaib and Noah jump in and you feel like they are an extension of your team.

Solawave
United States
5 months using the app
July 17, 2024

Snowball is a fantastic idea and very user-friendly. You'll be up on your feet in no time, but if you do need assistance, the support staff is exceptional. Performance of the app will vary by business, but if it fits your model, give it a try for a while and see if you can make things snowball!

Merry Miner Soap Shoppe LLC
United States
About 2 months using the app
May 16, 2024

Social Snowball has been a game changer for us right from the start. It's been amazing for our small business, helping us really get our influencer marketing to where it needs to be—efficient and streamlined like never before.

What blows me away is the support. Seriously, it doesn't get better than this. Quick, helpful answers anytime we hit a snag? Yes, please! It's made everything so much smoother and more fun.

There's no reason to shop for other influencer marketing apps - just go for Social Snowball!

onewith
United States
10 months using the app
February 22, 2024

It's easy to use, fast to set up and the support team is really good! I would love to have more personalised options in certain pages though, the visual customisation is a bit basic. Also, if affiliates want to track their gains/commissions, they need to sign up to Snowball outside of your website, which I find not ideal.

MoYou London
United Kingdom
About 2 months using the app
January 22, 2024

We are using Social Snowball for customer and affiliate referrals. The Social Snowball team has been supportive every step of the way in onboarding. We've bombarded them with multiple questions and feature requests for the first month and they are super quick to respond and help us come up with solutions. The app work pretty well now, and they have a robust product roadmap, so it will only get better.

Tumble
United States
About 2 months using the app