Reviews (211)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as very easy to set up and largely hands‑off once configured. They say it quickly drives new customers and revenue through affiliate, influencer, ambassador, and customer‑referral programs. Highlighted features include automatic customer-to-affiliate conversion, tiered structures, Meta creator search, strong analytics, and flexible payouts. Merchants consistently praise fast, proactive support, frequent feature releases, and recommend it for scaling performance marketing.
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Excellent!
Noah and the team have been amazing to work with. Snowball makes working with our affiliate partners simple and streamlined. Even for those who have lesser experience in the field, the team at Snowball help you every step of the way. This is a must have for any DTC brand!
Social Snowball team helped me tremendously. I had used chat AIs to help craft CSS code for me for my sign up and confirmation pages. Nothing worked. I reached out to social snowball customer support team and within an hour I got a response to my first ask, then while I had them I asked for something else and they gave me direction on how to solve that problem. Super efficient responses and responses that solved our business issues. For a small business, this is EXACTLY what we needed! Thank you!
Very frustrating experience, constantly uncovering bugs, lack of required features and over attribution. Very manual and time intensive
This app is terrible. I tried to delete the app and its still charging me monthly. Shopify tells you to get in touch with the app developer which we have and they haven't stopped charging us. BEWARE before you install!
Great product, actively using this tool for my creator campaigns. Would suggest weekly / monthly webinars to promote actively working strategies and things like this.
A lot of sales will get tagged as an "affiliate referral" when it is not. I have facebook utms on a ton of orders that also got tagged for being from an affiliate.
Honestly it was a good app until we got flooded with scammers abusing the system. We have been threatened multiple times that they will create fake trustpilot reviews and use bots to spam our socials. I reached out to social snowball on assistance and some guidance on how to deal with the scammers, unfortunately they weren't of any help. Very disappointed.
Social Snowball has been incredibly helpful in getting our affiliate program up and running, and we’ve been very happy with the platform and results so far!
Katie and her team have been amazing — friendly, professional, and so supportive throughout the entire process. I was truly impressed by the level of care and support she provided.
10/10 would recommend!
I don’t know where I would be without Tara! She saved my affiliate program which kinda saved my life. For weeks I was struggling to figure out what was wrong with the Payout feature and just couldn’t get it to work. Then Tara stepped in and set everything up properly so that all of the features work and she explained it all in the most thorough way possible. I really appreciate it!! Now my program is running smoothly and I’m ready to take it to the next level. Thanks so much Tara!! I'm not sure what Social Snowball is paying you, but you deserve a raise!
