SparkLayer B2B & Wholesale

Fantastic support. Had a number of unique setup questions they provided quick and thorough support. Very much appreciated.

The SparkLayer team are excellent! They have been incredibly responsive and have made the entire process of setting up our Shopify integration as streamlined and easy as possible.

They’ve been extremely helpful with every question we’ve had along the way and are always quick to troubleshoot and resolve any issues we encounter.

We couldn’t recommend the SparkLayer app or their team highly enough. The support has been fantastic from start to finish!

Great onboarding and support so far. Functionality can get as complicated or as simple as one needs

We are not live yet, but so far, the support has been excellent. The team is very responsive, which has not always been our experience with other apps.

We chose SparkLayer because we are looking to replace several apps that have not been working properly for our B2B needs. Shopify’s native B2B capabilities still have some important limitations, and in our experience, the overall setup can quickly become quite fragmented.

SparkLayer has already helped us address some of these challenges. It’s true that it doesn’t cover every single B2B requirement we have, but it provides a strong approach to solving many of the issues we were facing. What is particularly encouraging is that the product is continuously improving. Since we started this journey, I have already seen two major improvements to the platform.

To be completely honest, our initial experience with the sales team was not particularly positive. However, once I decided to reach out to the support team directly, the experience improved significantly. The support team has been responsive, helpful, and much more aligned with what we needed.

SparkLayer is not the cheapest option, but I think the real question is how much revenue you may be losing because of a poor customer experience on your website. Before choosing SparkLayer, we conducted user experience research and received very negative feedback from our customers, particularly around the B2B buying experience. We are hoping that SparkLayer will help us address these issues and create a much smoother experience for our customers.

So far, we are happy with the direction and, most importantly, with the pace at which the product is evolving.

The onboarding team at Sparklayer was very helpful in getting our B2B sales integrated with Shopify.

So far, the app aligns well with what we need. We’re still testing it, but Clifford from their support team has been really helpful throughout the process.

The team at SparkLayer have been absolutely fantastic from day one. Anything we need they're quick to reply and are happy to get stuck in making changes. The level of support is second to none & the app works seamlessly with our Shopify site making our B2B experience smooth and friction free.

The best customer support I've ever experienced, hands down. Fast, knowledgeable, and genuinely invested in solving the problem rather than just closing the ticket. Rare to find these days, and worth every penny.

Sparklayer is working well for us. It looks good and is definitely giving an improved experience for our customers. There are still a few more features we'd like Sparklayer to develop but the team have been open to taking on these suggestions. Importantly, the Sparklayer team have been great - very responsive and helpful in dealing with any questions or problems to solve.

Excellent App for B2B. Support is top notch and the functionality is great as well. We have a clothing B2B store which gets complex due to the number and nature of variants and it handles it perfectly.

The team is very helpful and answers questions promptly and they also sort out technical issues for you like installing the app, making changes to the settings etc.