Reviews (391)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong, full‑featured B2B solution for running wholesale alongside D2C without Shopify Plus. It handles complex needs like customer‑specific pricing, group shipping, pack sizes, minimums, pre‑orders, and variant‑heavy catalogs. Merchants praise the native‑feeling portal, reliable performance, and clear financial value. Support and onboarding are frequently called exceptional, with helpful documentation and an AI assistant for managing advanced setups.

January 24, 2022

The most comprehensive B2B app once you've got it set up. So handy that it operates on your existing site. Excellent customer service also.

Natalie Martin
Australia
15 days using the app
December 17, 2022

The app is sooooo complicated.
You have to upload pricing via a CSV file.
Customer support only available mon-friday.
I do not recommend!

FOX & WOLF
Spain
26 minutes using the app
SparkLayer replied December 17, 2022

We work hard to constantly improve our product, customer support, and feature-set and take onboard your feedback. On pricing specifically, our price upload system does offer great flexibility for merchants and there are plans in place to make this even easier to manage. We pride ourselves on our customer support, offering comprehensive onboarding and handholding during the setup process and would encourage this should you need any further assistance!

June 25, 2023

Expensive and is pretty basic for the money. Tax is not dealt with in a business friendly manor, does not support business to business well.

Lighthouse Marine Equipment Ltd
New Zealand
6 months using the app
June 7, 2023

Helpful and friendly support. They are able to make prompt changes when things is not working. Luckily, everything is working most of the time.

dbramante1928
Denmark
About 1 month using the app
March 23, 2022

Simple and quick to get up and running. The crew are quick to help with any issues. Haven't used it for long enough to give it a five star rating.

Per Lei Sweden
Sweden
About 1 month using the app
September 14, 2022

This app has been extremely user friendly for us to set up a new B2B and the feedback ahs been very positive from our accounts who use the portal now.

Miura Golf | Dealer Purchasing Portal
United States
4 months using the app
February 16, 2023

Great app, does exactly what a small company with wholesalers needs to do! Great customercare that answered very quickly and have been so patient with me.

Sharland England
United Kingdom
3 days using the app
October 26, 2022

SparkLayer is a huge improvement from the Wholesale sales channel from Shopify providing a much better sales experience for our customers. Very responsive and helpful support team

E3D Online
United Kingdom
2 months using the app
Edited January 10, 2024

Great features to have, customer services are excellent! When I have any issues, I just left them a message, then found it's solved the second day. Wonderful people and wonderful tech.

VapeCentralWholesale
United States
Almost 2 years using the app
SparkLayer replied December 11, 2022

Thank you! A pleasure to help 😊

October 27, 2021

Next level b2b application, it looks good and the support works wonders and are happy to help out. Shoutout to Rhys who have taken time to listen and help with any questions or issues we've had.

EcoFlow Sverige
Sweden
27 days using the app