Reviews (391)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong, full‑featured B2B solution for running wholesale alongside D2C without Shopify Plus. It handles complex needs like customer‑specific pricing, group shipping, pack sizes, minimums, pre‑orders, and variant‑heavy catalogs. Merchants praise the native‑feeling portal, reliable performance, and clear financial value. Support and onboarding are frequently called exceptional, with helpful documentation and an AI assistant for managing advanced setups.

October 28, 2021

We were searching for a B2B solution that was able to handle our complex business structure and Sparklayer has been a breath of fresh air. Sparklayer easily transformed our website into a true wholesale experience for our customers. The onboarding and support throughout was fantastic, extremely responsive and every question was met with a solution. Some of the features that are in the pipeline will significantly improve our customer experience as well as our own efficiency. Chris & the team were able to get everything up and running without disrupting our day-to-day business which was key. Great work guys!

Greenover Sports
United Kingdom
13 days using the app
June 18, 2022

Absolutely love this app. It allowed me to bring a whole new avenue of revenue into the website by allowing retail stores to purchase through us with this B2B wholesale setup. I have an independent rep who sets up the stores and then the retail locations can access any info they need from the site, or just purchase in bulk at wholesale. The whole process was pretty easy with just a few learning curves. Any issues or learning processes were clearly explained and the customer service, Rhys and Chris, were exceptional throughout the setup and beyond. They even helped with a little customization without any hesitation. Thanks.

Anni Lyn Sportswear
United States
2 months using the app
June 21, 2022

Great experience! The app does everything it says and more. There are so many ways to personalize our store via code changes that it feels custom-made - but for a very affordable price. We operate as a multi-language store selling to both B2C and B2B customers, and this app is a game-changer! On top of it, their customer service is above and beyond. They also provide a monthly update with bug fixes and new features. Truly a must-have in the B2B game. The only thing I would improve are added features so that we don't have to use other apps to manage B2B-specific shipping rates and B2B customers sign-up forms with approval. Thanks for everything!!

SOJA&CO. ™
Canada
About 2 months using the app
April 20, 2022

At my previous job I was a Product Owner for a B2B E-Commerce solution. We went deep on understanding customer pain points and built a bespoke solution from scratch. It took around 12 months and a big budget. When I came across Spark Layer I genuinely thought it was too good to be true, because it solved 99% of our pain points via an app utilising our existing D2C website assets. Even when Chris and the team were helping us to complete installation it felt like there had to be a catch... but it never came. I genuinely can't believe how good this solution is, offering brands an easy way to service their B2B customers without having to build anything new. Love your work, team!

Two Dudes
New Zealand
23 days using the app
Edited June 21, 2025

So I haven't been using a lot of other B2B apps but I hope that doesn't effect on how you look at my review. Installing requires a bit of coding, and if you're not very skilled there's a great onboarding meeting that can be booked. It's quite easy to import prices and make adjustments regarding looks and feel of the app. Then to customer support, SparkLayer offers really good support. It's quick and service minded. I would highly recommend this app to any kind of business who would make B2B easy, quick and good looking :-) UPDATE. I want to add a sixth star. SparkLayer offers even more help with coding than before and this is just an amazing sales chanel for every wholesale company!

MEMOAIR
Sweden
About 3 years using the app
April 10, 2023

I've tried most of the other wholesale solutions on the Shopify App Store and so far Spark Layer has been the most professional and complete product of them all. It's a real project to set up if you want it to be right and have different wholesale groups, so be prepared for that. It's also unnecessarily complicated in many ways and I feel that the ease of use could be simplified without losing any functionality. That said, the support has been great any time I have a question, but they don't work weekends and it can take a couple days to hear back. Overall I would definitely recommend if you are looking for a serious wholesale solution, but be prepared to invest some time into getting it properly set up.

FreeForm Coffee Roasters
United States
4 months using the app
August 26, 2022

Amazing solution for adding wholesale capabilities to a regular Shopify account! It does take some effort to get set up, but their process is streamlined and support is excellent. Far beyond other apps we vetted. My ONLY wish is that we had access to process orders as sales reps from the beginning with the starting plan. Some of the settings for shipping charges could be more dynamic but I'm sure they are working on that, as they seem quite proactive in their product support. All in all an excellent, cohesive solution for adding wholesale functionality without needing a separate website. Definitely worth the effort to set up because of extra features being built in, like tiered pricing by customer category, integrated signup page, and a lot more. Highly recommend!

UNGUENTARII
United States
7 days using the app
SparkLayer replied August 19, 2023

Thank you! 😊

August 6, 2022

Incredible support from the team at SparkLayer and a great product. If you're looking for a B2B solution, don't waste your time trying the other solutions. I went through that and SparkLayer is clearly the best. The other solutions require work arounds and hacks, SparkLayer works as a (mostly) independent system. It includes all the features you should need. Other apps make you buy add-on apps to do simple things like having a B2B order form. The team at SparkLayer did all the installation steps for me. When I ran into challenges with my set up, or trying to do something out of the ordinary, they jumped in and helped me out. They even spotted mistakes that another app had made and showed me how to fix those as well. The support from SparkLayer has been the best I have EVER experienced for software.

Little Green Dog
New Zealand
4 days using the app
Edited June 16, 2023

I recently had the pleasure of start using the SparkLayer B2B app for my Shopify store, and I must say, the customer support truly exceeded my expectations. I was blown away by the speed and professionalism of the service provided. The developer team installed the app within a day, and they were readily available to address all of my questions and concerns.

What impressed me even more was the extensive and well-written documentation provided. It made the setup process a breeze and allowed me to fully understand the app's functionalities. The user experience is exceptional, with a sleek and sharp design that is aesthetically pleasing. The front end of the app is well-thought-out and user-friendly.

Not only did the app itself surpass my expectations, but the customer support team also went above and beyond to assist me with customizing the code. Their responsiveness and clear communication made the entire process seamless and efficient.

In my experience, this app is undoubtedly the best B2B app I have come across. The level of support and the quality of the product are unparalleled. I highly recommend it to anyone looking for a top-notch solution for their Shopify store.

Norrviva
Sweden
About 1 month using the app
June 1, 2023

We tried them all.. SparkLayer is the best B2B app out there for Shopify and their support has been consistent and efficient. From the initial call to installation, onboarding and technical implementation; they have been there every step of the way. Really a pro app for pros.

SparkLayer understands the wholesale business model very well and it shows in every little detail in their app. For example: The app allows B2B accounts to have sub-accounts, which is a feature that solves a lot of internal issues for many B2B businesses.

The app installs as a sales channel and offers a lot of features for websites looking to serve different pricing and check out experience for their B2B customers. It can get technical, but worth every minute spent customizing it to your business needs.

You can upload CSV prices for different customer groups or have the app automatically change the B2B pricing based on your own discount formulas.

You can also expand its implementation by using additional metafields, such as override discounts per account, credit lines and balances. In addition, their API is very well documented should you decide to take the customizations further.

You can assign different price lists, payment methods and custom shipping profiles to certain customer groups.

B2B customers can load their own CSV orders into the cart with a simple SKU and QTY columns. They can also re-order with a click of a button and save shopping lists.

They also have a road map so you know what features are being added next.

Thank you very much to the SparkLayer team and looking forward to future updates. You guys rock! Keep up the good work.

Finesse Decor
United States
3 months using the app
SparkLayer replied July 15, 2023

Thank you so much for you review, we're glad we've been able to help your B2B business!