Reviews (389)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a powerful way to add full B2B/wholesale features without Shopify Plus, delivering strong ROI versus upgrading or using marketplaces. They highlight robust tools for complex pricing, order rules, tax/GST, pre-orders, and “pay on invoice,” plus Sales Agent tools and a native-looking wholesale interface customers love. Setup is guided and reliable, and support is praised as fast, knowledgeable, and very hands-on.
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*Robust solution with a lot of B2B features, and integrations with other solutions.
*Documentation is above and beyond.
*The app gets frequent updates with new features.
*Setup might be a little bit complicated especially if using themes other than the "Dawn" theme, but the support always help.
*The support is friendly and takes and try to help even outside their scope, but sometimes there are some delays.
Definitely recommend trying the app for anyone looking for B2B solution.
Absolute worse B2B we have ever tried. We have had it for 2 years and I can not say it has been working well a single month. There are constant technical errors and we get emails every month from stockists not being able to order. We have lost so, so much on using this app - both on the app cost itself but also lost orders for customers being annoyed of the constant problems. Why we haven't changed in 2 years if we have been unsatisfied - our B2B has not been our priority as we have had focus on opening physical stores and was hoping that the app would have become better at the time we are able to focus on b2b again but unfortunately it is still as laggy as before. Can not recommend anyone this app. When we mentioned this to the customer support they always say they will come back with a compensation suggestion but that has never happened - they never come back with what they say they will get back on and we are done with this now.
/BabyMocs
We’re really sorry to hear that you’ve not had a great experience with us, we’ve not had this type of feedback before and want to ensure it’s dealt with seriously.
We’ve suggested a call a few times over the past year and are yet to hear back on this. If you’re open to discussing this further, we’d love the opportunity to correct any issues with you and work towards a solution together.
Sparklayer App is a game-changer for B2B retailers. It offers high-end features at an affordable price, ensuring quality without breaking the bank. The seamless integration with Shopify enables efficient B2B functionality, allowing warehouses to handle orders like B2C. Onboarding is smooth and supported by a friendly customer support team. Sparklayer App understands B2B needs and empowers retailers to thrive. Elevate your operations with Sparklayer App today!
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After exhaustive research, I chose Sparklayer for my Shopify store, and I couldn't be happier! Their B2B UI and shopping cart are the best I've found – easy to navigate yet incredibly sophisticated.
Sparklayer's team went above and beyond with the initial setup, perfectly tailoring it to my needs. They were incredibly responsive to my requests for a few customizations and implemented them flawlessly.
The customer service is truly outstanding. Every interaction has been prompt, professional, and helpful.
The app itself is working flawlessly, and I love how customizable it is. I can easily configure it to match my brand and offer a seamless wholesale experience to my customers.
Highly recommend Sparklayer to any Shopify merchant looking for a top-notch B2B solution!
Wow, thanks so much for sharing such great feedback! This is all great to hear, we're really pleased you're enjoying SparkLayer - thanks for trusting us to support your B2B growth :)
One of my downfalls is focusing on perfection instead of "good enough" and setting up our wholesale process took much longer due to trying to find the right set up and workflow. There were many options. Plus for $2k/mo, other softwares that were pretty pricey. All were "good enough" but there were always gaps between how we wanted the store set up, the pricing options, and even connection to a CRM.
Once I found sparklayer, they checked all our requirements and allowed me to get our wholesale store set up in 48 hours, fully gated behind a login. Once you get used to setting up metafields for products, the flexibility of this app becomes obvious.
Thank you kindly 😊
Angie was very helpful with a timely issue. I much appreciate her quick response and resolution of my issue. So far this app has been great, and if I've had a problem, it's been fixed immediately. Highly recommend.
Thank you so much for leaving us a review, and for mentioning Angie - we agree she's brilliant and a real testament to our Support team :) We'll be sure to pass this on to her!
I’m impressed with the speed and quality of SparkLayer’s customer service. Daniel, Cameron, Chris, and Sparkie were incredibly responsive and knowledgeable. Every time I reached out with a question, I received prompt and helpful responses, often within the same day. Highly recommended!
Thank you for leaving such great feedback, we're really glad you're enjoying SparkLayer!
Great customer service - always helpful and fast to respond! Love the theme that is included with the quick order forms. Powerful features and extremely customizable while being easy to use. 5 stars!
This is great to hear, thanks so much for taking the time to leave a review!
great app, takes a little work setting up but does it's job once it is done. Will recommend to anyone with b2b
