Reviews (75)

Overall rating
4.4
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 11% of ratings are 1 stars
December 21, 2020

The app provides a good and smart search bar with results you can adjust by yourself. We are also a fan of the filters that you can set up on your collection pages. These are really helpful for our customers.
The team has also been of a great help to adjust the filters and the look and feel of those to match our website. We are very happy with the result.

MINGO
Netherlands
About 1 month using the app
Sparq replied March 4, 2022

Hey there,

Thank you for sharing your experience. We are really glad that you liked our service. Feel free to contact us anytime.

April 3, 2021

Be careful with this app.
After install this app, if you uninstall it, your search bar won't work anymore. I check the back-end of my store, there are full of back-up files created by this app that will still stay there even if you uninstall the app.
Really annoying!

VGreen
Canada
About 1 hour using the app
Sparq replied March 4, 2022

Hello There,

I am sorry to hear about your experience but it seems you never configured the app. Sparq search needs to be integrated with your theme which can be done via your developer or we provide the onboarding support at no cost to all of our customers.

I do not see you ever reached out to the support for integrating Sparq for your store, though we send out multiple emails requesting if you need support with onboarding.

I would request you to reconsider your review as it does not reflect our services and app functionality correctly.

May 27, 2020

The best customer service I have had out of any app I've used over the many years being on Shopify. It can be a bit techy to set up all the filters the way we wanted it, but the team has been so responsive and available frequently to help us set things up exactly the way we wanted.

I tried out several other apps but didn't find one that fit our needs as well as Sparq did.

Maria Nicola
Australia
16 days using the app
Sparq replied May 27, 2020

Thanks for your review :). We really appreciate you taking out time to review us and glad Sparq is helping you with Shopify Search !. The team is happy to help you anytime you want :)

September 10, 2020

Faced with the daunting task of showing thousands of comics from hundreds of publishers with multiple volumes and in numerical order, Sparq has done everything I need to be able to present them to the comic buying masses! Their support line is always accommodating and ready to help with any issues or queries that arise. If you are looking for Product Filter & Search app you've just found the best one!

The Unreality Store
United Kingdom
6 months using the app
Sparq replied March 4, 2022

Hey Mathew,

thank you so much for this 5-star review. Your feedback is much appreciated - it makes us really happy to hear that you liked our support. Best wishes!

February 11, 2021

So far I am very happy with the app. I got it on a trial and wasn't sure if it was the write one. I was able to speak to a live person the same day I downloaded the app which was so nice. They explained it all so quickly and easily. I was a bit reluctant to allow support to help structure my site, but I allowed and I'm very happy I did, because I like what I see now. Sparq is perfect for my business because I have a large inventory and it is very specific to searches. I would highly recommend this app to anyone with a large inventory with search needs. Anik

Anik Jewel
United States
9 days using the app
Sparq replied March 4, 2022

Hi there,

Thank you so much for recommending sparq. We are so happy to hear that you enjoyed Sparq and the experience with our Support Team. Feel free to contact us anytime.

Edited December 4, 2019

Sparq is an excellent search app. What really distinguishes Sparq though is the phenomenal customer service and customization from Chris, Neha and the Sparq Team. I have had a lot of great customer service from many Shopify app developers. So it is high praise indeed to say that the effort taken to understand and respond to specific customer needs, the speed and courtesy of communications and the untiring effort to "get it right" for the customer is second to none at Sparq. I can't imagine that anyone would feel that they did not make the right choice with the Sparq Search App.

The Good Wine Shop
United Kingdom
4 months using the app
Sparq replied December 31, 2019

Andrew,

Thanks for sharing this review. It has been a pleasure working with you and getting Sparq to fulfill your store specific needs.

Looking forward to more conversations with you,

June 6, 2021

We have been using this app to enable search and filter on our Shopify webstore for some time now and this review is much overdue. Overall, this app does everything it says about filter & search. And it does it really very well. Top that with a support team who is responsive and eager to understand your requirements and help custom make solutions for you. I have dealt with Gaurav and Chris and both were amazing! The search is so much faster and broader than the regular Shopify search and users can view what they are searching as they type in real-time. Their filter feature takes them to the next level of everything. Especially the new version of the app where you can create and edit your own filter options. Transforms a simple Shopify webstore to a well equipped professional looking website.

Living DNA Singapore
Singapore
8 months using the app
Sparq replied March 4, 2022

Hi Raman,

Thank you so much for such a detailed review. We are so happy to hear that you enjoyed Sparq and the experience with our Support Team. Feel free to contact us anytime.

June 4, 2021

Easy to navigate backend with clear instructions. The support team have been great in tailoring the app to our specific needs.

NMC Recordings
United Kingdom
3 days using the app
Sparq replied March 4, 2022

Hi Kate👋,

Thank you so much for your review. We are so happy to hear that you enjoyed Sparq and the experience with our Support Team.

April 22, 2021

Very bad experience with this app. We have put a lot of time and effort in to it but it's still not working. Very disappointing.

Repose AMS
Netherlands
3 months using the app
Sparq replied March 4, 2022

Hi Veerle,

It's really unfortunate to hear about it. Please contact our support, they'll definitely be looking into the issue and solve it ASAP.

March 16, 2021

This app is brilliant - allows us to creae every kind of filter we need to, everywhere we need it across our site. This gives us the navigation and flexibility that Shopify on its own can't do.
It has been fast to implement and the support from the developers has been brilliant. We can't believe it took us so long to find this app !

Hughie Willett Machinery
United Kingdom
12 days using the app
Sparq replied March 4, 2022

Hey Serena,

thank you so much for this 5-star review. Your feedback is much appreciated - it makes us really happy to hear that you liked our support. Best wishes!