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Sparq is a seriously powerful app for Shopify. being able to filter search results is a must for any site which has numerous products. Sparq does it extremely well.
Neha from the support team has been fantastic to deal with, all my requests were dealt with in a timely and efficient manner.
Thanks to the Sparq dev & support teams!
Thanks a ton for your review. You are one of our star customers :)
So far so good! We carry a lot of different brands of products with different options for the variants, so we needed an app that could filter based on tags. This one works perfectly, and we've had very positive feedback from our team and our customers. The backend setup interface is not immediately intuitive, but I was able to schedule a time to walk through the options with their team and clarify the options. Support has been great from the Sparq team- they are not in my time zone, but if I leave a message during the day they get back to me quickly. They've been super helpful in making small adjustments for me, and overall I'm very happy. Thank you!!
Hey Megan👋,
thank you so much for this 5-star review. Your feedback is much appreciated - it makes us really happy to hear that you liked our support. Best wishes!
DCKBOARDSHORTS.COM
Honest opinion:
Our true rating is 4, but we didn't want to downgrade their rating, because they are great and deserve to be highly ranked. The app itself works well and is a must-have on any Store. They are able to set it up according to your Theme and to your liking, which is great! If your store is fairly basic and you don't have any special needs, 100% perfect. Customer support is also great (on the first few back-and-forths) as they reply quickly and the live chat option on the app's dashboard is a top feature. You can also set-up a video-chat if needed. ...BUT... It is NOT easy to set up at all all if your store has special requests and needs. Our store has been taking almost 4 weeks to set up and we're still not at 100%. Sometimes delay was due to difficult requests on our end, but sometimes we were unanswered for 3/4 days. Overall, we HIGHLY recommend this app, specially if your requests are not too sharp. If they are, we also truly recommend it, but be prepared for a bit of a headache, lots of time invested and some miscommunications. Good luck!
Hey Fernando,
Thank you so much for your honest review. We are constantly working towards improving our product as well as our support. Feel free to reachout to us for any help required.
Very helpful support and done exactly what i asked from them. Great service from the Sparq team. 5 Stars
Hey Lewis👋,
Thank you so much for your review. We are so happy to hear that you enjoyed Sparq and the experience with our Support Team.
Strong and easy to use. There is a bit to tinker with but overall support is great and will be able to help when you need it.
Works like a charm with an amazing fast support team! My clients find their wines faster and better! Thx JL from HermanWines.com
Thank you for your review, the team really appreciates you taking out time for this. Thanks for using Sparq and hope you ❤️ the app!
Very nice, best & efficient support. They resolve you every problem. App is really great and make the job. They deserve 5 stars and more
Jacob,
Thanks for the great review and it's a pleasure working with you!
Molto veloci e molto gentile l'assistenza.
Seguono loro il setup e la prima configurazione; funziona tutto benissimo!
Bravi!
Ciao,
grazie mille per questa recensione a 5 stelle. Il tuo feedback è molto apprezzato: ci rende davvero felici di sapere che ti è piaciuto il nostro supporto. Auguri!
Fantastic customer service and a great app. Has dramatically improved the filter functionality of all our sites (we have 3). Highly recommended.
Hey there👋,
Thank you so much for recommending sparq. We are so happy to hear that you enjoyed Sparq and the experience with our Support Team. Feel free to contact us anytime.
Good support, lots of premium features and easy integration to our shop. Desktop and mobile friendly with advanced features for further customization.
Hey Ryan,
Glad to hear that you liked our features. Looking forward to working with you.