Reviews (405)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a game‑changer for complex promotions and upsells, replacing multiple discount apps. They use it for volume and tiered discounts, bundles, free gifts, upsell/cross‑sell, stacked discounts, and wholesale pricing, often auto‑applied in cart and scheduled for sales. Visual badges and pop‑ups match store branding. Many praise its reliability, theme compatibility, and fast, skilled support that handles advanced setups and integrations.

July 21, 2021

Very poor after-sale service, didn't help me solve the problem, no one responded to the email. Definitely not recommended for installation

kokorosastudio.com
China
26 days using the app
Orbit replied July 21, 2021

Hi there! We have sent you a few responses, most recently with an update about your issue. Please check your inbox and respond to us ASAP! Thank you :)

November 23, 2021

I needed help setting up my offer and they responded the same day with great information and a solution for my question. 10/10 recommend :)

Hell Babes
United States
22 days using the app
Orbit replied November 24, 2021

Very glad we could help!! Hope you have a great BFCM :) - Emily, Support Lead

Edited June 11, 2021

Great response from the team relating to checkout issues
Went above and beyond trying to fix an issue that in fact was to do with another app

Diesel2
Ireland
About 4 years using the app
December 12, 2022

Great support and the free gift option increases sales so much! Very easy to set up!! It is a great way to get people to increase their cart:)

Ideal Wellness Clinic
Canada
About 3 years using the app
Orbit replied December 12, 2022

I'm glad to hear it's been working so well for you! Thanks for sharing!! - Emily, Head of Support

February 14, 2017

Thank you for your fast help! Went through 3 different discount apps before getting this one to work. Its Great!!! Ask for help setting up :)

Wristwidget
United States
About 3 hours using the app
April 17, 2023

Excellent customer service, they fixed an issue with the sales badge appearing overtop of the product image and it looks perfect now. Thank you!!

First Lady Wigs
Canada
Almost 6 years using the app
Orbit replied April 17, 2023

I'm really glad to hear you had such a great experience! Thanks for sharing :) - Emily, Head of Support

October 1, 2018

This app helps us to do online sales and special promotions regularly. Had an issue and the support was excellent. Can't recommend this app enough.

Kaisercraft
Australia
Over 1 year using the app
October 25, 2017

They have a pretty good variety of offers - probably the best alternative to SHopify Scripts. Extremely good service as well, helped me within hours

Kashkha Plaza
United Arab Emirates
14 days using the app
March 24, 2022

So far the app is working great and helps with our promotions and sales. The support is also very helpful and promptly solved a slight issue we had.

Vanessa Megan Skincare
Australia
3 months using the app
Orbit replied March 25, 2022

I'm happy to hear the app is working so well for you! - Emily, Support Lead

June 20, 2022

This app works really well with what we need for our shop! We ran into some problems and reached out to customer service and they helped us greatly!

All Pima Apparel
United States
Over 4 years using the app
Orbit replied June 20, 2022

Aw I'm glad to hear it worked out!! Thanks for sharing :) - Emily, Support Lead