Reviews (405)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a game‑changer for complex promotions and upsells, replacing multiple discount apps. They use it for volume and tiered discounts, bundles, free gifts, upsell/cross‑sell, stacked discounts, and wholesale pricing, often auto‑applied in cart and scheduled for sales. Visual badges and pop‑ups match store branding. Many praise its reliability, theme compatibility, and fast, skilled support that handles advanced setups and integrations.

August 19, 2022

Incredible customer support! I had a question and they immediately got back to me with a solution. Much appreciated and will be using the app daily!

Satya Online
United States
Almost 3 years using the app
Orbit replied August 19, 2022

I'm so happy to hear this! I appreciate you taking the time to share the kind words about my team! - Emily, Head of Support

March 10, 2021

Really great app, works great and the customer service is very easy to get in touch with. I can differently recommend this app for any ecommerce store

Postersbyus
Denmark
About 1 year using the app
January 26, 2022

L'app funziona bene, facilmente configurabile. Sarebbe bello se lo sconto venisse applicato direttamente nel carrello e non solo nella fase di pagamento.

EmporiodiAntonio
Italy
10 months using the app
Orbit replied January 26, 2022

Grazie per aver condiviso! - Emily, Support Lead

May 10, 2023

Amazing customer service and support from the team at Orbit, once again. (Thanks Kay!). Still in the setup process, but very happy with everything so far.

Au Naturale Cosmetics
United States
1 day using the app
Orbit replied May 10, 2023

So glad to hear you've been having a great experience, thanks for sharing! - Emily, Head of Support

June 22, 2017

super powerful app with intuitive handling. support is quick and honest in their feedback and turnaround. recommend to go after any app from this company!

Diamond Pride
Germany
About 1 month using the app
May 12, 2023

Kay is exceptional, prompt response and extremely helpful. She even record the video to show me how the technical issue has been fixed. Impressive service.

Pair Pair Full
Hong Kong SAR
About 3 years using the app
Orbit replied May 12, 2023

Thank you for this review!! - Emily, Head of Support

November 28, 2019

Had a bit of an issue with the app, contacted them and Patrick was straight on it and fixed it in a flash! Thank you Patrick for your quick help and fix :-)

Sexyland
Australia
Over 2 years using the app
May 27, 2020

Great help when it was needed and fab app for all the discounts we want to offer our customers. Thanks James for sorting out the little glitch so quickly :)

Live in the Light
United Kingdom
About 3 years using the app
May 26, 2023

Hi Kay,
Thank you for your quick response. It was very helpful. This team is always quick to respond to anything that comes up. I highly recommend this app.

JFC Online Melbourne
Australia
Over 1 year using the app
Orbit replied May 26, 2023

Thanks for leaving this review! - Emily, Head of Support

November 7, 2022

the bogo app didnt work when customers went to pay on last step. didnt take off discount. unfortunately i didnt realize this till three days later and no sales.

Spotted Gecko Clothing
Canada
Over 1 year using the app
Orbit replied November 7, 2022

I'm sorry to hear you're having trouble! I've sent you a message to get this resolved, please check your inbox (including spam) and get back to me ASAP! - Emily, Head of Support