Reviews (405)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a game‑changer for complex promotions and upsells, replacing multiple discount apps. They use it for volume and tiered discounts, bundles, free gifts, upsell/cross‑sell, stacked discounts, and wholesale pricing, often auto‑applied in cart and scheduled for sales. Visual badges and pop‑ups match store branding. Many praise its reliability, theme compatibility, and fast, skilled support that handles advanced setups and integrations.

October 5, 2022

This app does exactly what it is marketing for. The support team also helped me to customize some features and how it displayed on our site. Highly recommended for custom discounts and bundle offers.

Xtreme Outdoor Products
United States
About 2 years using the app
Orbit replied October 5, 2022

Thank you so much for your review!! - Emily, Head of Support

March 2, 2021

When first installed and you try to use some offers, there may be some bugs depending on your theme. However, the Pixel Union team was able to respond and address my inquiries within 24 hours. Thanks!

American Fighter
United States
About 3 years using the app
November 22, 2021

I've had this installed for a couple of years and it works great. If I have any problems, the support team gets back to me instantly and fixes the issue ASAP. This reassurance alone is worth the cost.

ke aloha jewelry
United States
About 1 year using the app
Orbit replied November 22, 2021

Thank you for the feedback about our support team! I'm happy to hear this :) - Emily, Support Lead

Edited November 21, 2017

Very good app, very customisable and exactly what we need! Support team was brilliant too, had some trouble setting up on a certain theme and they fixed it up without a problem. Would definitely recommend.

Fonez Ie
Ireland
7 days using the app
November 17, 2021

This app is excellent for anyone looking to automate complex special pricing or discounts. Paige and the development team at Pixel Union are fast and responsive, competent and friendly. Highly recommended!

FAO Schwarz
United States
Over 1 year using the app
Orbit replied November 18, 2021

I'm so glad to hear this! We really appreciate your support :) - Emily, Support Lead

August 7, 2020

I used the app to help set up a gift with purchase promo! James was extremely helpful in meeting all of our needs and helping customize our offer exactly how we wanted it! Would definitely recommend using.

Dippin' Daisy's Swimwear
United States
10 months using the app
July 16, 2021

The app is great but the customer support is even better. We had an issue and they were quick to reply and fixed it for us. They also explained what was causing it. I'd definitely recommend using this app.

Great Sox
Canada
3 months using the app
Orbit replied July 19, 2021

Thanks so much for this review! We're so glad you like the app and that our support team was able to help you out :) - Liz, Marketing

October 22, 2021

This app is going to allow us to do a myriad of different offers both online AND in store which is huge for us! The versatility is great and the service has been phenomenal too! So happy to have found this!

The Nest at 112
United States
15 days using the app
Orbit replied October 25, 2021

Thank you for the kind words! - Emily, Support Lead

October 27, 2021

Amazing support! I'm using the app for their multiple gifts to choose from and my theme was having an issue...they fixed the issue before my developer even responded. Now that it is fixed, working seamlessly.

Pattern Village
United States
1 day using the app
Orbit replied October 28, 2021

Thanks so much for sharing this positive experience. We appreciate it! - Emily, Support Lead

December 18, 2018

Excellent customer service: we ran into 2 issues recently and got a ton of support from the Ultimate Special Offers team. This is a solid solution for applying automatic discounts: it's saving us a lot of time!

Adore Me
United States
4 months using the app