Reviews (405)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a game‑changer for complex promotions and upsells, replacing multiple discount apps. They use it for volume and tiered discounts, bundles, free gifts, upsell/cross‑sell, stacked discounts, and wholesale pricing, often auto‑applied in cart and scheduled for sales. Visual badges and pop‑ups match store branding. Many praise its reliability, theme compatibility, and fast, skilled support that handles advanced setups and integrations.

March 3, 2022

REALLY great service - quick + they got to the bottom of our issue. Rarely do reviews but after they fixed our issue - felt looked after by a real person which isn't always the case with an app you sign up for.

Three Spirit UK
United Kingdom
About 2 years using the app
Orbit replied March 9, 2022

I really appreciate you taking the time to leave a review!! Thanks :) - Emily, Support Lead

December 7, 2021

Customer Service (James this time) is really quick and helpful. The app is easy to use and we can find a solution to any challenge that might arise. Only downside is using a Shopify Code and USO at the same time.

Pangea
United States
About 3 years using the app
Orbit replied December 8, 2021

Thank you so much for this review! We are a bit bound by Shopify limitations when it comes to combining discount codes, but I really appreciate this feedback and will be passing it along to my team. - Emily, Support Lead

January 22, 2021

this app basically fulfilled most of your needs on marketing, the price is really reasonable, most importantly, the support team is superb, clear explanation even with a dedicated video screen-recording tutorial.

ARJD BRO BEARS
Malaysia
About 1 month using the app
March 17, 2022

This app has many special offers we can use to promo our products.
It is very convenient for us to improve our conversion rate.
And the customer service is very kind.
Have many patients to help us solve the problem.

ROSALIND
Hong Kong SAR
7 months using the app
Orbit replied March 18, 2022

Thanks so much for your review! - Emily, Support Lead

August 24, 2022

Been using this for two sites now. BEST discount app on the platform. First time using support tonight for a patched cart code update to allow discounts to show in cart. Helped in under 2 hours. Amazing team and app.

Nostalgix TCG Merch Arena
United States
About 3 hours using the app
Orbit replied August 25, 2022

Wow this is so great to hear, thank you for sharing!! - Emily, Head of Support

September 25, 2017

Not only did it work great, but when I made a small suggestion on how I wish I could customize one thing, they showed me how to make such a change inside of the html. Great customer service.

Kurt
SonsOfVikings.com

Vikingwebsite
United States
3 months using the app
May 6, 2020

Love this app! It has helped generate a ton of sales and revenue for us as it reduces the extra work of customers manually entering a discount code at checkout. Now the codes are automatic! Great customer service too.

LED Grow Lights Depot
United States
Almost 2 years using the app
January 8, 2019

Great app! Was easy to install and settings were flexible to our needs. Using this primarily for a spend/get promotion and upsell/cross sell pop up. Looking forward to exploring the "sign up for access" settings as well.

Ultracor
United States
1 day using the app
August 3, 2022

I use this app to turn on & off sales that happen at various times during the year. Also for volume discounts on items that can be shipped together. Support is also very good. They now have chat within the app dashboard.

My Backyard Decor
United States
About 3 years using the app
Orbit replied August 4, 2022

Thanks for using our chat widget, it's a new feature we're rolling out. I'm happy to hear it was helpful for you!! - Emily, Head of Support

April 11, 2017

Everything works as I wanted it, support is very good. Even did some changes for me when I asked (for volume discount grid to not appear on free products but to appear if there is a variant that is not free). Many thanks!

Tmblding
Hungary
25 days using the app