Reviews (405)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a game‑changer for complex promotions and upsells, replacing multiple discount apps. They use it for volume and tiered discounts, bundles, free gifts, upsell/cross‑sell, stacked discounts, and wholesale pricing, often auto‑applied in cart and scheduled for sales. Visual badges and pop‑ups match store branding. Many praise its reliability, theme compatibility, and fast, skilled support that handles advanced setups and integrations.

February 6, 2023

While the app is not perfect, i do get a very good response from customer service who have been attentive in reply to me and addressing areas of concern. This way, you feel as you get the support required to continue trading. Thank you.

Five Way Cellars
Australia
About 4 years using the app
Orbit replied February 7, 2023

I really appreciate this feedback, thank you for sharing!! - Emily, Head of Support

December 14, 2016

This is exactly what we were looking for! Easy installation and works as expected. The staff at Supple is great to work with! They promptly answer all e-mails and offer support when needed. Looking forward to more apps from this company.

Decalcomania Llc
United States
5 days using the app
August 19, 2020

This app has been an important part of our website from very early on. There have been some limitations lately because of Shopify but the team was able to help me work around some features. Thanks to Paige and the team for being responsive!

Art Nebula
Philippines
Over 2 years using the app
June 23, 2017

Great customer service, we had some highly complicated customization installed on our website and they were able to figure it. This app is very powerful and if you're a high volume seller, you should have this installed. Serious selling power.

Customizeelitesocks
United States
2 months using the app
June 6, 2019

AMAZING support. I had a formatting complication with our cart page working with the adjusted bundled pricing via mobile and they were eager to help. It's a huge perk to have developers who care about the implementation. I highly recommend!

SIMPLYWORKOUT
United States
9 months using the app
April 5, 2017

So far, the app is great and is really helping our business with special offers. We ran into a little problem with the Free Gift offer, but SuppleApps Support team responded quickly and helped us fixed the issue. Great app and customer service!

Buck Scientific Norwalk
United States
29 days using the app
October 16, 2019

The app is great, it has a lot of very useful features, and it is fast and quite easy to use.
The devs are very friendly and helpful, and our problem was resolved quickly. Thank you for all the hard work you put into making this app so great.

We Velvet
Romania
4 months using the app
September 27, 2022

The Shopify discount system is very limited. This app helps to provide a more smooth and more promotional sale event experience. It takes time to optimize the UI but the support team is professional and helps us with customization. Highly recommend.

Ling's Moment
Hong Kong SAR
Almost 2 years using the app
Orbit replied September 28, 2022

Thank you for the kind words!! I'm so glad our app was able to help improve your sales! - Emily, Head of Support

February 13, 2023

Alex was super helpful and knowledgeable to assisted us to fix issues every single time. Very patience to help out for all details. This app is the most powerful to apply promotions. Finally we got Buy 3 For $175 style sale! Thank you! The best app ever!

LexBreezy Hawaii
United States
About 1 year using the app
Orbit replied February 21, 2023

Thank you so much for this review, I'm really glad it's been working so well for you! - Emily, Head of Support

November 28, 2020

I've been using this app a couple of weeks and already have over 30 upsells from it. It works, I've used others that work too but the bang for the buck and professional look and feel makes it better. Easy to use and well. And support is pretty good too. 5 stars

Canine Athletes
United States
21 days using the app