Reviews (405)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a game‑changer for complex promotions and upsells, replacing multiple discount apps. They use it for volume and tiered discounts, bundles, free gifts, upsell/cross‑sell, stacked discounts, and wholesale pricing, often auto‑applied in cart and scheduled for sales. Visual badges and pop‑ups match store branding. Many praise its reliability, theme compatibility, and fast, skilled support that handles advanced setups and integrations.

March 12, 2017

Great app. I just upgraded from the Buy x Get y app that these guys also make and am loving the simplicity of this app and that it just works. Plus I'm excited about all the new options for running special offers. Great customer service and great app. Very happy.

Hooplakids
New Zealand
11 days using the app
March 27, 2020

This app has successfully helped us replace a scripted offer we previously had running. We cannot use scripts anymore and thankfully was able to recreate the offer with little hassle due to this app! Customer service is also outstanding and are always happy to help!

Tillett's
United Kingdom
8 months using the app
May 12, 2020

The app, in conjunction with other front end apps, helped us accomplish some nice logic for discounting products across our site. The backend is easy to use and set up, and Pixel Union's support was always prompt and helpful. I'd check it out - you have nothing to lose.

Duck Camp
United States
6 months using the app
April 26, 2022

We've been able to uninstall several individual apps because Ultimate Offers provided all that functionality and then some. Their customer support has been helpful and quick to respond to questions regarding the implementation to our theme. Nothing but good things to say!

GunSkins
United States
3 months using the app
Orbit replied April 26, 2022

Woohoo!! This means a lot, thanks for sharing :) - Emily, Support Lead

February 25, 2020

Very satisfied. They helped us customize the local language and the UI. It would be even better if there's price tier based on the features we want to use and we can select what to use because we are interested in only one type of promotion and not using the others at all.

クスミティー 公式オンラインブティック
Japan
9 months using the app
July 18, 2017

Excellent app - we upgraded from their previous Buy X Get 1 app and are thrilled. Love that we can add links in our customer emails for exclusive VIP offers for our customers. Customer service is quick and efficient, no matter what timezone you're in. Keep up the great work!

The Salty Fox
Australia
4 months using the app
October 4, 2019

I use this app to offer quantity discounts to my customers and also offer wholesale pricing to our wholesale customers. We also use this with the POS app and it works great. We have been using this app for years and it is very reliable and the customers service is top notch.

Healthy for Life
United States
Over 2 years using the app
Edited June 20, 2023

This is a nice app. The only one I have found that lets me create Buy X Get Y by letting customers choose from a range of products with variables. Also has many other great functions.
Excellent, quick, very patient customer service. Thank you so much, Kay, for all your help.

thelingerieshopny
United States
5 days using the app
Orbit replied June 21, 2023

Thank you so much for leaving this review! - Emily, Head of Support

July 19, 2023

Terrible customer service. Will not respond to messages. The one time they responded, they asked for access to my store, which I gave them, but they have yet to do anything. They did not even accept the permission notification that I sent. Not happy at all with the service.

Sports Nutrition By Max Muscle
United States
Almost 2 years using the app
Orbit replied July 20, 2023

Hi Michael, I'm wondering if you saw my email from yesterday? The issue you're experiencing is due to an app incompatibility with the app Boost AI. I included more detail regarding the incompatibility and how to proceed in an email I sent at 12:41pm yesterday, July 19th. Please have a look and let us know if you have any other questions. - Emily

November 3, 2021

I use this app to help with monthly promos and love it! I had some coding issues with the app and the team was very quick and helpful with resolving the issue. Would highly recommend! I feel like I have a team of IT with this company which helps me as a small business owner.

Pampas Gal
Canada
9 months using the app
Orbit replied November 3, 2021

Oh I am so glad to hear this! We are definitely here to help you :) Thank you for the review! - Emily, Support Lead