Reviews (405)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a game‑changer for complex promotions and upsells, replacing multiple discount apps. They use it for volume and tiered discounts, bundles, free gifts, upsell/cross‑sell, stacked discounts, and wholesale pricing, often auto‑applied in cart and scheduled for sales. Visual badges and pop‑ups match store branding. Many praise its reliability, theme compatibility, and fast, skilled support that handles advanced setups and integrations.

Edited April 5, 2021

This app is fantastic! Multiple options to promote product and fast, professional and courteous tech support! Love it!
04/05/21
I like to add an additional comment to once again give a 5-STARS feedback for the BOGO feature and for the prompt tech support upon my asking of multiple questions...
Thank you!

Artistica.com
United States
Over 2 years using the app
June 22, 2022

The effort, explanation and understanding have been receiving from James were beyond and above all our expectations.
I had to set up a complex bogo offer plus a discount for my VIP customers and it was possible to do with Ultimate Special Offers to do all in one transaction. Big Big help for my business.

Onekid
United States
Almost 2 years using the app
Orbit replied June 22, 2022

I'm super glad to hear you had such a positive experience with James!! I will be passing along the kind words! - Emily, Support Lead

September 30, 2020

Allows us to offer discounts on bulk purchases exactly the way we need. Had an issue come up with discounts not loading after several months of using (unsure why) and the team rectified the problem quickly and ensured there was some behind the scenes steps to ensure we wouldn't have the issue going forward.

Prairie Sticks Bat Company
Canada
Almost 2 years using the app
Edited February 10, 2022

not bad. the app does what it advertises. so far, it's been easy to set up, operates accordingly, versatile in the discounts you can create. The app is designed well, very logically which makes it easy to use. I have no complaints thus far. To the developers: Great job!!! Oh, the price is reasonable.....big plus...

Element Tattoo Supply
United States
2 days using the app
Orbit replied February 15, 2022

Thanks for sharing these kind words! - Emily, Support Lead

June 25, 2022

Ultimate Special Offers has been fantastic, with its easy-to-use interface and customer service. I've never had any trouble with the app and customer service is quick to answer and help with any questions or concerns that I may have. If you're looking for a great discount app for your site I would recommend this app.

The Urban Gear
Australia
About 4 years using the app
Orbit replied June 27, 2022

Thank you so much for the review!! - Emily, Support Lead

November 17, 2020

I really wish all these features were native to Shopify, but since they aren't I'm glad I found this app! I'd prefer if it were a little easier to customize the appearance on the shopping cart page, since I can't quite get it to look how I want...but still giving it 5 stars because it adds essential functionality I needed.

Ash & Rose
United States
About 1 month using the app
Edited November 24, 2017

We were looking for an OFFER APP to help with BOGOs and beyond. When Supple APPs came up in the search, the search was over. Perfect APP. Perfect Service. Happy Customers! Just like all the APPs we have with Supple, we get exactly what we need and they take care of us before, during and after the sale. Thank you Supple APPs!

Omegacustomtackle
United States
14 days using the app
April 20, 2018

This app works well for us. If you're a big analytics nut, be sure to set up with their recommended companion apps so that Google tracking and Analytics within Shopify report promo sales properly. Otherwise, the draft order flow will skew your data pretty drastically. All-in-all a great stop gap on our way to Shopify Plus.

Boodywearus
United States
5 months using the app
Edited February 19, 2023

Downloaded the App to try out the Discount feature. After 5 mins my free trial had ended and my Discount I created never worked. I tired to use the chat function to speak to someone but it was a robot that went around in circles. Paige did follow up eventually but I had already found a different App that met my requirements.

SolarBox
Australia
37 minutes using the app
Orbit replied February 21, 2023

I'm sorry to hear you had a frustrating experience. We can always extend a trial if you write into support! Our chat hours are 10am to 5pm EST, so if you contact us outside those hours you will get auto replies. If you wish to reinstall, I'll gladly extend your trial and get you sorted out. - Emily, Head of Support

Edited May 10, 2021

We've been able to run successful promotions and customize them to our branding with Ultimate Special Offers. So far, we've used the platform for gift with purchase, but are looking to test out other capabilities soon. When we ran into technical glitches, their customer service was very responsive and helpful. Would recommend!

Apoterra Skincare
United States
6 months using the app