Reviews (405)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a game‑changer for complex promotions and upsells, replacing multiple discount apps. They use it for volume and tiered discounts, bundles, free gifts, upsell/cross‑sell, stacked discounts, and wholesale pricing, often auto‑applied in cart and scheduled for sales. Visual badges and pop‑ups match store branding. Many praise its reliability, theme compatibility, and fast, skilled support that handles advanced setups and integrations.
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Guys, I'm sorry - I've had it with this app. It just stops working randomly. We'll wake up to dozens of support tickets where customers can't get the promo to work. Not only is it losing us sales, it's costing us money to make things right.
Please, make this app work. I love it when it works. I absolutely hate it when it doesn't.
This app can definitely fulfilled our needs in terms of bundle sales, apply multiple tier of discount when certain order amoumt is acheived, it also worked with the default discount code from Shopify. Special thanks to Travis from their team, he helped us a lot with the setup and even recorded a step by step clip to answer my query.
We've been using this Ultimate Special Offers for some years now and have not encountered any problems yet. It is perfect for providing special offers to your customers and truly helps deliver more revenue for your store.
Moreover, their support team is great and very responsive! Highly recommend. Special thanks to Rob (Pixel Union)
So happy to hear your positive experience! Thanks for sharing! - Emily, Support Lead
We use this app to run concurrent automatic discounts during promotional months and the holidays. I love how easy it is to get up and running (truly, it only takes a few minutes) and how top-notch their customer service is (Rob went above and beyond). If you're looking for a dependable discount app at stellar price, look no further.
I'm so glad to hear this, thanks for leaving this review! Happy to hear you had such a positive experience :) - Emily, Support Lead
Not only does the app work as intended but Rob and the team at Pixel Union went way above and beyond to resolve an issue that my shop had with a conflicting apps code. I would highly recommend this app for your store for both excellent functionality and excellent customer service. Thank you team for all your hard work and dedication!!
Fantastic App for providing customers with unique opportunities to save money. Volume-based special offers play an integral role in my store's customer experience, and we couldn't provide that without USO.
My customer support experience has been nothing short of stellar. Kay was able to resolve any presented issues in no time at all.
Thank you for leaving this review!! - Emily, Head of Support
I love this app! It's really easy to install and navigate - even for the regular user like me. Using the cross sell option I had a conversion rate of 88%! Also a post sale offer of around 11%. It looks professional on my site, I can change the colours to match my theme. It's so easy to go in and change offers on a regular basis. Thank you USO!
Thank you for the kind words! Happy to hear your experience has been great so far :) - Emily, Support Lead
Words would not explain the support I received - Thank you!
You went all in to help and didn't rest until the problem was solved and even squeezed in a few extra tasks for me.
Very much appreciated - especially before the big Black Friday Weekend - a correctly working website is crucial right now!! Happy Holidays to the Pixel Union Team - especially Henry :)
I have tried all the gifts app, they are for the most glitchy and or do not do what I want. This app is so far perfect. I had a few snags in the beginning but the staff was able to quickly fix my issue and teach me the proper way to use the app. Not to mention they were able to work with me over night and also during business hours which was amazing. Thank you!
I first reached out to Ultimate Special Offers support team to embed a free gift for abandoned customers. Rob, a representative from the support team assisted me more than I've expected. He responded in a timely manner offering help beyond what I needed. His advice, thoughts and feedback truly benefited me and my online website. Thank you Rob, you're the best!!
Rob truly is the best! Thanks for the kind words :) - Emily, Support Lead