Reviews (405)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a game‑changer for complex promotions and upsells, replacing multiple discount apps. They use it for volume and tiered discounts, bundles, free gifts, upsell/cross‑sell, stacked discounts, and wholesale pricing, often auto‑applied in cart and scheduled for sales. Visual badges and pop‑ups match store branding. Many praise its reliability, theme compatibility, and fast, skilled support that handles advanced setups and integrations.

February 4, 2026

Fab, very versatile app. And the tech support is second to none. I’ve had two issues resolved in double quick time!

bigblindmedia.com
United Kingdom
Almost 7 years using the app
January 8, 2026

Sara and Kay really helped me out with an issue I had been dealing with for over a week. I appreciate the time and effort they put in to help me solve my issue! Great app, would defiantly recommend!

Omnithreads.life
United States
About 5 hours using the app
November 12, 2025

Jack helped me diagnose the problem and it was an easy fix

Flaman Fitness
Canada
Almost 3 years using the app
February 11, 2025

Very versatile App supported by very competent people! We had some compatibility problems between USO and our template and Kay helped us at the speed of light! Very satisfied!

HR Distribution
Canada
About 7 years using the app
Orbit replied February 12, 2025

Thank you so much for this review!! - Emily, Head of Support

November 25, 2024

Excellent and fast support. Appreciate their team troubleshooting some theme compatibility issues.

P.J. Salvage
United States
About 4 years using the app
Orbit replied November 27, 2024

Thank you so much for this review! - Emily, Head of Support

November 20, 2024

We just downloaded this app for Black Friday and it is a total life saver for Black Friday. Jack was helpful in setting up exactly what we needed. I'd recommend this app to anyone looking for better discount setups than what Shopify has to offer.

Date Lady
United States
6 days using the app
Orbit replied November 22, 2024

Yay I'm so glad we were able to get you set up so quickly for Black Friday!! Good luck with your sale :) - Emily, Head of Support

November 8, 2024

Excellent customer support to get up and running, clean and easy to use back end and covers all types of offers we need.

Alans BMX
United Kingdom
Over 5 years using the app
October 24, 2024

Just got off a chat session with Sara and she was amazing. It was a pretty difficult question and required her to make some changes to the back end. She stuck with me and answered all my questions. Sara and the entire team are the best!

Skin Authority
United States
About 3 years using the app
Orbit replied October 28, 2024

I'm SO glad to read this review! Happy to hear you felt so supported by Sara, thank you for the kind words!! - Emily, Head of Support

September 11, 2024

Love this app! I've been using it for 4 years now. Occasionally, issues pop up, but the tech team is always quick to help and super reliable

G'wan by Charon
United States
Almost 5 years using the app
Orbit replied September 17, 2024

Thanks for this review!! and thank you SO much for using the app for the last 4 years! We appreciate you so much :) - Emily, Head of Support

August 8, 2024

Alex did a great job helping me fix an issue where the discount wasnt being automatically applied if a customer loaded the cart a certain way. Everything works perfectly now!

TheGivenGet
United States
Over 2 years using the app
Orbit replied August 9, 2024

I'm so happy to hear this!! Thanks for sharing!! - Emily, Head of Support