Reviews (405)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a game‑changer for complex promotions and upsells, replacing multiple discount apps. They use it for volume and tiered discounts, bundles, free gifts, upsell/cross‑sell, stacked discounts, and wholesale pricing, often auto‑applied in cart and scheduled for sales. Visual badges and pop‑ups match store branding. Many praise its reliability, theme compatibility, and fast, skilled support that handles advanced setups and integrations.

April 23, 2024

Great app that also comes with great support. Had some issues when we updated our theme but the USO support team solved the issue quickly and with great professionalism!

Rouseu Wijnen en Likeuren
Belgium
About 7 years using the app
Orbit replied April 24, 2024

I appreciate you sharing this! Thanks for your review! - Emily, Head of Support

March 25, 2024

Great app, and great customer service from Kay! I was helped in a very timely manner and she did not stop until I was 100% satisfied with the result!

Operator Outlet
Canada
12 months using the app
Orbit replied March 27, 2024

Thank you so much for this review!! - Emily, Head of Support

December 12, 2023

Alex is super helpful and always finds a solution to anything that we want to change within the app.

High Country Outfitters
United States
Over 3 years using the app
Orbit replied December 14, 2023

Thank you so much for saying this, will be passing the feedback along to Alex! - Emily, Head of Support

November 26, 2023

Five-Star Support Experience!

I recently chatted with Alex about a discount issue, and it was a breeze. They quickly tackled the problem, explained things clearly, and even fixed it on the spot.

What impressed me most was Alex's patience and dedication. They went above and beyond, using visuals to make everything crystal clear. Even when new issues popped up, Alex stayed cool and sorted them out in a flash. Huge thanks to Alex and the team!

TudungPeople
Malaysia
Over 3 years using the app
Orbit replied November 28, 2023

Wow, this review is so kind, we appreciate it so much! Thanks for taking the time to detail your experience with Alex. I'm glad to hear it :) - Emily, Head of Support

November 20, 2023

This is an awesome app! I've been using it for years to run my specials. I needed help today and their customer service is great. Don't hesitate to get this app!!!

Southern Natural LLC
United States
Over 4 years using the app
Orbit replied November 21, 2023

Thank you for the kind words!! - Emily

October 11, 2023

Great app. Easy to use. Have been using it successfully for several years now.

InnerTalk-Store
United States
Over 6 years using the app
Orbit replied October 13, 2023

Thank you!! - Emily, Head of Support

October 3, 2023

Honestly a really good app overall! Alex at Orbit has gone above and beyond when we have (admittedly silly) questions!

Service is impeccable and the app is very easy and intuitive to use :)

Supergood.
United Kingdom
Over 2 years using the app
Orbit replied October 6, 2023

There are no silly questions :) Thanks so much for this review!! - Emily, Head of Support

September 1, 2023

Needed some help getting my apps up and running together and the customer assistance by Alex was next-level! Happy I chose Orbit apps for my website!

1up Racing Official Store
United States
About 3 hours using the app
Orbit replied September 5, 2023

I'm glad to hear you've had such a positive experience! Will be sharing this feedback with Alex as well :) - Emily, Head of Support

August 24, 2023

The app allows mostly all the promotion rules that you can think of. Reaching out to the customer support which is super helpful and efficient.

mothercare-malaysia
Malaysia
About 1 year using the app
Orbit replied September 5, 2023

Thanks for sharing your experience! - Emily, Head of Support

August 10, 2023

Versatility for a low price! Compared to other apps, USO offers many options for driving CRO. Alex is super helpful and helped us optimize our usage.

A great option!

RUSK
United States
About 1 month using the app
Orbit replied August 15, 2023

Thank you so much for this review! I really appreciate it :) - Emily, Head of Support