Reviews (405)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a game‑changer for complex promotions and upsells, replacing multiple discount apps. They use it for volume and tiered discounts, bundles, free gifts, upsell/cross‑sell, stacked discounts, and wholesale pricing, often auto‑applied in cart and scheduled for sales. Visual badges and pop‑ups match store branding. Many praise its reliability, theme compatibility, and fast, skilled support that handles advanced setups and integrations.

January 27, 2021

the customer support was really nice! They helped me throughout and assisted in every way they could!

East Ocean Aquatic
Singapore
4 months using the app
August 4, 2022

Solves all the special offer requirements we had in our store setup. Very good and efficient support.

Hon+Hann
Faroe Islands
About 2 years using the app
Orbit replied August 4, 2022

Thank you so much for sharing!! - Emily, Head of Support

January 27, 2023

Excellent customer service. They even helped me configure settings outside the app. Much appreciated!

Manifestie
United States
About 1 year using the app
Orbit replied January 27, 2023

Thank you so much!! - Emily, Head of Support

December 27, 2021

Great app, great customer service! They reach out to you very fast, responsive and helpful. Thank you.

Shop U&J
United States
2 months using the app
Orbit replied January 4, 2022

So glad to hear this :) We're happy to help! - Emily, Support Lead

January 12, 2023

Good support from customer service team. Very responsive to resolving issue. Thank you for your help!

Simply Organic Beauty
United States
Almost 6 years using the app
Orbit replied January 12, 2023

I'm so glad to hear this, thank you for sharing!! Happy it's been a good experience so far :) - Emily, Head of Support

June 28, 2023

Alex is the bomb.com. He assisted with links to articles and by actually going in and making changes.

OLiV Tasting Room
Canada
Almost 6 years using the app
Orbit replied June 28, 2023

I really appreciate you leaving this review, thanks so much! - Emily, Head of Support

October 20, 2020

We use this app multiple ways! There are many ways to combine it's uses, There support is great. Thank you.

Ice 'N' Fire
Canada
About 3 years using the app
October 27, 2021

I used for gifts in my store and it works perfectly, also their support was amazing. Really good experience

House of BŌ
United States
8 days using the app
Orbit replied October 27, 2021

Happy to hear this. Thanks for the review! - Emily, Support Lead

March 18, 2022

very good app for discounting. I was having issue, and the developer resolved it quickly. Great experience!

Thirty48
United States
Over 2 years using the app
Orbit replied March 21, 2022

I'm glad to hear you had such a positive experience! Thanks for sharing :) - Emily, Support Lead

January 19, 2022

Great app, great customer service! They reach out to you very fast, responsive and helpful. Highly recommend.

Pow Wow Native
Vietnam
5 months using the app
Orbit replied January 19, 2022

Thanks so much for sharing! - Emily, Support Lead