Reviews (405)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a game‑changer for complex promotions and upsells, replacing multiple discount apps. They use it for volume and tiered discounts, bundles, free gifts, upsell/cross‑sell, stacked discounts, and wholesale pricing, often auto‑applied in cart and scheduled for sales. Visual badges and pop‑ups match store branding. Many praise its reliability, theme compatibility, and fast, skilled support that handles advanced setups and integrations.

August 25, 2022

Support is fast response, almost one day can fix and find out the issues. Things will go well after their fix.

HELLOLULU LIVING SOLUTIONS.
Hong Kong SAR
24 days using the app
Orbit replied August 26, 2022

Thanks for the great review!! I'm glad you had such a good experience :) - Emily, Head of Support

May 10, 2022

Great app, it's really increased sales - but even better support, they go the extra mile with all the help needed

Vesternet
United Kingdom
2 months using the app
Orbit replied May 10, 2022

I'm super happy to hear this, thank you for taking the time to leave a review! - Emily, Support Lead

May 2, 2023

Had few questions regarding application customization, received an absolutely amazing customer service from Alex.

Millbrook Market Navan
Ireland
4 days using the app
Orbit replied May 2, 2023

Thank you so much!! - Emily, Head of Support

July 4, 2023

Great App, Kay from customer service was fantastic in helping sort out an issue we were having on the cart page.

Jaggad
Australia
Almost 6 years using the app
Orbit replied July 5, 2023

Thank you so much for sharing! - Emily, Head of Support

September 29, 2019

Many issues with the discount and support was slow, received a reply saying app is not compatible with other apps.

Young Hearts Lingerie
Singapore
23 days using the app
Orbit replied October 15, 2019

Hi there! We're sorry to hear you were having difficulties setting up the app. We do our best to ensure the app's compatibility with all stores, however, there can sometimes be incompatibilities with other apps in the marketplace. We really appreciate your patience during our busiest season!

Edited October 10, 2022

Thank you so much for your fast response and resolution to my problem with the discount badge. Appreciate the help

Lamingtonnz
New Zealand
Over 5 years using the app
October 29, 2020

Generates sales without a doubt and the support team are superb and always down to help you if you have any issues.

Kawaiies
United Kingdom
7 months using the app
August 4, 2020

Solid app, customer support is very helpful. It could use some more custom features but for the price its worth it.

Shed Defender
United States
Over 3 years using the app
October 13, 2022

Amazing app with great features - and wonderful customer service. Highly recommend this app for all business owners

Lala Hijabs
Canada
About 1 year using the app
Orbit replied October 13, 2022

Thank you for the kind words!! - Emily, Head of Support

January 17, 2019

Good! I used this app for my store. I like this app.
The support team is very professional.
You should use this app.

WOAFAMILY
France
2 months using the app