Reviews (658)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑impact tool for gamified pop‑ups that boost conversions, engagement, and email list growth. They use it to run promo code and discount campaigns, including random coupon generation and Thank You page wheels. Setup and theme integration are called easy, with flexible customization and reliable performance. Pricing, including a useful free plan, is viewed positively, and support is frequently praised as fast, patient, and hands‑on.

September 3, 2025

Among all the spin wheel apps, this is the only company that actually responded to my technical support requests (and did so very quickly). The app has many settings and anti-cheat features built in. While other apps didn’t reply to my questions for weeks, this company provided an immediate solution. Truly a successful app.

TagsForever
Türkiye
19 minutes using the app
August 22, 2025

Wheelify is an excellent Shopify app! It offers plenty of customization options that make it easy to match with your store’s branding and requirement. It has really helped boost user engagement and improve the overall shopping experience and campaign.

What impressed me the most is their support team—they are extremely responsive, patient, and dedicated to resolving queries in detail. The kind of time and effort they put into helping is truly commendable.

I highly recommend Wheelify to anyone looking to enhance customer interaction and drive more engagement on their store!

Riitek
India
4 days using the app
February 6, 2025

Increased by subscribers so much quicker than before. Customer service is really easy, you can get answers and help with set up within seconds :)

Life of ease London
United Kingdom
13 days using the app
Care Cart replied February 18, 2025

Thank you so much for your wonderful feedback. Our team is live 24/7. You can reach out to us anytime for assistance. ☺️

January 8, 2025

I got this app for its Spin the Wheel feature for our store. Had some issues, but the support team was super helpful and got everything sorted. Customization is limited for now, but I’m hoping they’ll add more features. Overall, highly recommend!

Rainley
United States
About 3 hours using the app
December 31, 2024

The app itself worked great. However when trying to download the list of subscribers it said we had zero when there were over 1000. I emailed support four different times and they said it was fixed. It is not.

Lone Peak Overland
United States
About 1 month using the app
Care Cart replied January 2, 2025

We sincerely apologize for the inconvenience you’ve faced with accessing your subscriber list. We understand how important this is and regret the repeated frustration.

Our team is actively working to resolve the issue for your account. Please expect a follow-up from us soon.

We appreciate your patience as we work to make things right.

November 7, 2024

19 new subscribers in the 12 hours since I activated the plugin!

Nord Games
United States
About 2 months using the app
October 31, 2024

I initially installed this app because it's the only one that offers a Spin the Wheel feature on the Thank You Page. Although I encountered some issues and had a few specific requests, the customer support team was incredibly accommodating and responsive to my needs. They worked diligently to address everything, and it was all successfully implemented in the end. The app currently has limited customization options, but I hope they’ll consider adding more features based on user requests to make it even better. Highly recommended!

MODVEL
United States
22 days using the app
October 11, 2024

Wheller is an great app. It is adaptive for both designs and texts, making it easy to customize content to fit your needs. The app is intuitive and user-friendly. Additionally, the support team is incredibly responsive and ready to assist with any questions

CamelliaYarns
Latvia
21 days using the app
Edited June 10, 2024

Don’t use

Edit: I appreciate you reaching out but I simply didn't receive the help I was looking for when I contacted support which occupied the remainder of my day. I was told that support could not physically do anything and I would need to pay someone to do it for me ... I was using the app to make more conversions and it would say my codes that were generated was invalid. LOTS of people tried the wheel but no one received a discount. If it's showing that no one used the app its because it did not work and unfortunately support could not assist me with fixing the issue. I've had the app for 27 days so far AS SHOWN BELOW. I did not uninstall it right away. Some other shopify apps are doing fine and their customer service has been great but this one is just super annoying!

The Hive Collective
United States
27 days using the app
Care Cart replied June 10, 2024

We apologize for any inconvenience you faced. However, based on our records, we noticed that you did not use the app at all and uninstalled it right away. Our support team has also not been contacted. Our support manager has emailed you regarding this issue. Please respond so that we can resolve the issue and improve your app experience.

May 21, 2024

Customers spinning the wheel received discount codes that were not valid for use at checkout. Contacted Wheelify Customer Support and was told the issue would be addressed and fixed but still haven't heard anything from the team yet. Kind of disappointing since a customer is waiting for this fix. Will update this app accordingly once the issue gets addressed.

The Press Club
United States
7 months using the app
Care Cart replied May 23, 2024

Thank you for raising your concern. We apologize for the inconvenience you faced. Your issue was fixed within 24 hours. Our customer support manager has sent you an email regarding this. Please respond to him and let us know if you require any further assistance.

Thanks,
CareCart Team