Reviews (658)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a high‑impact tool for gamified pop‑ups that boost conversions, engagement, and email list growth. They use it to run promo code and discount campaigns, including random coupon generation and Thank You page wheels. Setup and theme integration are called easy, with flexible customization and reliable performance. Pricing, including a useful free plan, is viewed positively, and support is frequently praised as fast, patient, and hands‑on.
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Among all the spin wheel apps, this is the only company that actually responded to my technical support requests (and did so very quickly). The app has many settings and anti-cheat features built in. While other apps didn’t reply to my questions for weeks, this company provided an immediate solution. Truly a successful app.
Wheelify is an excellent Shopify app! It offers plenty of customization options that make it easy to match with your store’s branding and requirement. It has really helped boost user engagement and improve the overall shopping experience and campaign.
What impressed me the most is their support team—they are extremely responsive, patient, and dedicated to resolving queries in detail. The kind of time and effort they put into helping is truly commendable.
I highly recommend Wheelify to anyone looking to enhance customer interaction and drive more engagement on their store!
Increased by subscribers so much quicker than before. Customer service is really easy, you can get answers and help with set up within seconds :)
Thank you so much for your wonderful feedback. Our team is live 24/7. You can reach out to us anytime for assistance. ☺️
I got this app for its Spin the Wheel feature for our store. Had some issues, but the support team was super helpful and got everything sorted. Customization is limited for now, but I’m hoping they’ll add more features. Overall, highly recommend!
The app itself worked great. However when trying to download the list of subscribers it said we had zero when there were over 1000. I emailed support four different times and they said it was fixed. It is not.
We sincerely apologize for the inconvenience you’ve faced with accessing your subscriber list. We understand how important this is and regret the repeated frustration.
Our team is actively working to resolve the issue for your account. Please expect a follow-up from us soon.
We appreciate your patience as we work to make things right.
19 new subscribers in the 12 hours since I activated the plugin!
I initially installed this app because it's the only one that offers a Spin the Wheel feature on the Thank You Page. Although I encountered some issues and had a few specific requests, the customer support team was incredibly accommodating and responsive to my needs. They worked diligently to address everything, and it was all successfully implemented in the end. The app currently has limited customization options, but I hope they’ll consider adding more features based on user requests to make it even better. Highly recommended!
Wheller is an great app. It is adaptive for both designs and texts, making it easy to customize content to fit your needs. The app is intuitive and user-friendly. Additionally, the support team is incredibly responsive and ready to assist with any questions
Don’t use
Edit: I appreciate you reaching out but I simply didn't receive the help I was looking for when I contacted support which occupied the remainder of my day. I was told that support could not physically do anything and I would need to pay someone to do it for me ... I was using the app to make more conversions and it would say my codes that were generated was invalid. LOTS of people tried the wheel but no one received a discount. If it's showing that no one used the app its because it did not work and unfortunately support could not assist me with fixing the issue. I've had the app for 27 days so far AS SHOWN BELOW. I did not uninstall it right away. Some other shopify apps are doing fine and their customer service has been great but this one is just super annoying!
We apologize for any inconvenience you faced. However, based on our records, we noticed that you did not use the app at all and uninstalled it right away. Our support team has also not been contacted. Our support manager has emailed you regarding this issue. Please respond so that we can resolve the issue and improve your app experience.
Customers spinning the wheel received discount codes that were not valid for use at checkout. Contacted Wheelify Customer Support and was told the issue would be addressed and fixed but still haven't heard anything from the team yet. Kind of disappointing since a customer is waiting for this fix. Will update this app accordingly once the issue gets addressed.
Thank you for raising your concern. We apologize for the inconvenience you faced. Your issue was fixed within 24 hours. Our customer support manager has sent you an email regarding this. Please respond to him and let us know if you require any further assistance.
Thanks,
CareCart Team