Reviews (658)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑impact tool for gamified pop‑ups that boost conversions, engagement, and email list growth. They use it to run promo code and discount campaigns, including random coupon generation and Thank You page wheels. Setup and theme integration are called easy, with flexible customization and reliable performance. Pricing, including a useful free plan, is viewed positively, and support is frequently praised as fast, patient, and hands‑on.

March 27, 2024

I recently added Wheelify to my Shopify store, and it's been an absolute game-changer in making shopping more interactive and fun. Beyond the innovative "spin the wheel" feature, which has brilliantly boosted engagement and sales, I was incredibly impressed by the support team, especially Eva. Her assistance was nothing short of exceptional. Eva was not only responsive but also incredibly detailed in her guidance, ensuring I could maximize Wheelify’s potential with ease.

The setup process was straightforward, thanks to the user-friendly design of Wheelify and the outstanding support from their team. Eva's helpful tips and quick responses made what could have been a complex implementation process feel like a breeze. Her expertise not only helped me tailor Wheelify perfectly to my store’s theme but also significantly enhanced my confidence in using the app to its full capacity. For anyone considering Wheelify for their Shopify store, the app itself is a fantastic tool, and the support you'll receive, particularly from agents like Eva, makes it even more valuable.

Arcwell
Canada
7 days using the app
Care Cart replied March 29, 2024

This Review has made our Day. Thanks a lot for sharing these wonderful comments. 😇

February 6, 2024

When I saw a pop up message I assumed it was an AI so didn't expect a response when I asked a question but Luis was quick to reply and happy to help with my problem. The app has hugely increased my conversion rate from 2-3% up to 14% so I'm thrilled with that. Highly recommend, my problem was resolved quickly. Thank you!

The Honest Family
United Kingdom
3 days using the app
February 1, 2024

The app is easy to use and configure and a great way to add customer engagement. Tech support with some initial set up issues and challenges has been good. It would be great if the loading time for the wheel was quicker but understand as an add on this might be difficult.

Seppeltsfield Rd Distillers
Australia
4 months using the app
January 16, 2024

Trying Wheelify for a new Shopify store. Loved the different themes and options. There can be few more customizations such as intent on mobile and flexible layouts, but all in all a great app to get customers to engage.

+Winning customer support. I spoke with Sam and he guided me on every step along with the way and helped configure a few things from backend. very responsive and super helpful!!

Numour
India
About 14 hours using the app
December 31, 2023

Such an easy tool to install and has really made a difference to sales. Such a fun conversation tool!

Help team were also 10/10 helpful

Wilde Mode Ltd
United Kingdom
7 days using the app
October 23, 2023

Easy to set up, support service is great, quick and helpful. The app synchronize with Mailchimp so you can get email automatically, also it sets up coupon codes automatically with Shopify. There are not many customization templates, apart from that the app looks great!

Charlesworth Nuts AU
Australia
3 days using the app
Care Cart replied October 24, 2023

Thanks for your feedback. We appreciate that you have liked our App and 24/7 live support. The App contains customized templates. Our support representative has sent you an email in this regard. Please respond to him so that your concern can be addressed. Much appreciated.

October 18, 2023

I downloaded this app today and in under an hour I have a fully designed wheel ready to go. I'm weeks out from my campaign period and now feel so organised knowing I have this available. The app is super easy to use, and the support person (Alan) was incredibly helpful. He answered all my questions, offered to do things for me, and updated me once they were done every step of the way. He laughed at my joke too. Overall, very impressed. Thank you

Beyond Love Creations
Australia
About 2 hours using the app
Edited June 17, 2025

its a great app, I've captured a lot of customers, its easy to customise how it looks, only downfall is it doesn't automatically create discount codes for you (integration) so you will have to go back and forth creating them. overall great app

A’Lei Beauty
United Kingdom
About 4 years using the app
Care Cart replied July 15, 2022

Thank you so much for your honest review. We are glad to know that you liked it and we wish your sales keep boosting up by using our app.
However, our app does provide an option to generate discount code automatically. Following this, our customer support has contacted you to guide you through the process of how to generate it.
We hope that your ambiguities get resolved as soon as you respond back to our support team.
Thanks!

May 14, 2026

非常好用,功能强大,sam非常专业可靠耐心,帮助我们解决很多问题。

SEYNAR Furniture
United States
19 days using the app
February 20, 2026

tanto tiempo de configuración y edición para que al final las funciones básicas tengas que pagarlas...una perdida de tiempo

Humo barriles
Colombia
39 minutes using the app
Care Cart replied February 23, 2026

Lamentamos la confusión que hayas tenido.

Para aclarar, el plan Básico no incluye cuotas de suscripción recurrentes. Solo aplica cargos por uso según las impresiones de las ruedas, y los cargos no se pueden procesar sin la aprobación de autenticación de Shopify.

Parece que hubo un malentendido con respecto al paso de autorización. Te enviamos un correo electrónico con una explicación detallada; por favor, respóndenos para que podamos aclarar todo y ayudarte adecuadamente. Estaremos encantados de ayudarte a configurarlo correctamente.