Spreadconnect: Print on Demand

We have been using SPOD for over a year and really enjoy it! The variety of options is great and they are much faster at getting products out the door to the customers than all the other POD services we have tried. Customer services is awesome too so if a customer receives a bad product it is no cost to me to send them a replacement!

Adam, in customer support, has been awesome. We are evaluating switching over to SPOD which means we have had a lot of questions about the process in which tshirts are printed. I've had at least 20 questions for him and he has been thorough, patient, and informative. If the printing quality is as good as his service, we will be in excellent shape.

SPOD freaking rocks. I searched around for a while trying to find a good dropshipper. The pricing is the best out there, and they ship INSANELY fast. Orders are out the door in under 48 hours usually. This makes it easy for me to ship out new items when there is an incorrect order and their customer service is A+. Update May 2021: Almost two years later and we are still super happy with SPOD! Our business has grown more than we every thought possible due to being able to scale without holding inventory and the support of SPOD. Thank you!!!

Awesome app for my design ideas and it is very user friendly. I also love the facts it allows my customers the option to create there own design

DO NOT USE! The app is very user friendly, but their products are garbage. There is no quality control on their printing and about 30% of my products have huge mistakes in them and my business has taken a huge hit because of it.

Just started using the app and the interface and pricing seem great. I wanted to order some samples, however, none of my credit or debit cards were accepted. Both VISA and Mastercard are rejected? This doesn't make me feel comfortable about the app or using it for my customers. Contacted customer support and waiting for a response. Anyone else have this issue?

App gave a 400 error repeatedly and needed to be uninstalled/reinstalled before I could use it. After creating an account I was able to place an order for a sample product, but I received an email from SPOD a few days later requesting a government photo ID claiming my account could be fraudulent. Customer service failed to reply to my email questioning the need for a photo ID in order to have a sample shirt printed. Also has by far the most expensive apparel shipping costs of the companies we've considered so far ($6.35 for one t-shirt).

EDIT: Customer service unresponsive to email. If you call, they'll answer, but they'll tell you they're unable to take care of pretty much anything over the phone and that you should email. It's a never ending loop of not being able to access the services they promise to provide.

I've been using SPOD for a little over a year. In the last month, their production times have increased significantly (orders will sit for a week before printing) and their customer service response time has dropped as well (one of my inquiries never even got a response). Seems like something on the back end isn't working. I'll be looking for a new POD provider asap. :/

UPDATE #2: Boy, I *really* wanted to like SPOD. I placed a sample order for 8 mouse pads and every single one of them arrived with print errors where it looked like ink ran out during the prints.

SPOD owned the errors, gave me a refund and so fair enough, everyone has a bad day once in a while. I ordered a second set of products and- again!- every mousepad has something wrong with it... Registration errors, die cut errors, faded ink spots, color shifting, or some combination thereof.

At the end of the day the low level of quality that they were willing to ship to me just does not make me confident that my customers are going to be getting products that aren't going to result in a lot of customer service complaints and returns for me.

UPDATE #1: After several weeks and a whole lot of back and forth emailing between Shopify, SPOD, and myself the bug (turns out it was on Shopify's side) has been squashed and I am now able to install the app successfully. Thanks to all who helped us get this resolved!

ORIGINAL REVIEW: I have been attempting to install this app for weeks and each time I get an error telling me to "try my install later." I've attempted to contact them for help but have received no response. What a shame. Guess they don't need my business... At this point I definitely don't need theirs.

I use this app all the time. The production has slowed considerably within the last month. Almost two weeks for one item. I use to brag about having the fastest turn around with the cheapest prices at my store. I can no longer talk that game anymore. Also the site doesn't always let you upload when designing and it cost me money with customers. A lot of glitches. I am going to have to work with another vendor as I do not have time for SPOD's site maintenance.

2/3/2024

Since our last review, SPOD has become one of my favorite drop shipping apps! Especially now that you guys have added DTF to t-shirts and hoodies. However if you guys are going to make us chose Bella+Canvas to get the DTF prints, then you guys should offer way more colors. That 3001 version comes in all kinds of colors but we are only limited to 6 and sizes stop at 3X. Also that shirt should be a little cheaper by maybe $1.50-$2.00. I love the DTF, flex, and velvety flex, but I stay away from the DTG or digital direct. Those prints last maybe 5 washes then they start to peal, flake, etc. You guys should get rid of that process all together and open DTF up to be added to other garments that offer more colors then you'd be Top Dog! It also would be nice to be able to use our own designs on sleeves and hoods.

Overall, I LOVE YOU GUYS. My number 1 app for Drop Shipping. Thank you for the items you got out to my customers over the Christmas Holiday! Looking forward to your improvements.