Reviews (501)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to reliably sync products, inventory, and orders across channels like Shopify, Square, Clover, WooCommerce, Etsy, TikTok Shop, and eBay. It’s praised for cutting manual work, handling large catalogs and complex variants, and making migrations smoother than CSV imports. Many highlight fast, hands-on support that guides setup step-by-step, fixes issues quickly, and makes multi-channel management less stressful.

Edited April 25, 2023

I had an excellent experience with Thea. She immediately grasped the issues I was facing and promptly recommended a fix AND, she then proceeded to put the fix in place as she explained why I was facing the issue with my item sync. Epic!

noraokafor
United States
6 months using the app
R. I. T. N. S. replied February 1, 2023

Hello Cheryl,

Thank you so much for your great feedback. I am very grateful that you had a great experience with us. Please feel free to message or contact us if you have any questions.

- Angelica 😊

May 27, 2022

So far so good! Set up was easy and pretty quick. The few issues/questions I had were quickly resolved via the support chat box. I love it when it's super easy to contact support, and that is definitely the case here! They were super helpful.

Cuffs
United States
About 16 hours using the app
May 28, 2023

Thea was great in helping me figure out how to use this app more efficiently. She even noticed things that I was doing double the work on when adding new products. She helped me choose the best sync feature to help me manage my inventory better.

Heart + Sol Boutique
United States
About 2 months using the app
R. I. T. N. S. replied May 30, 2023

Hello! Thank you so much for your wonderful review. I'm glad that our app was able to meet your expectations. It was an honor assisting you. Please don't hesitate to reach out anytime. - Thea 😊

July 29, 2021

After much testing with the sync of Shopify and Square qty and products, I am very impressed with this app. I would recommend it to anyone trying to sync in REALTIME Shopify and Square products and qty. Very easy to use and does exactly what it says.

LumbeeJewelry.com
United States
11 days using the app
March 30, 2023

Today I installed Square to my Shopify. Upon installing i ran into a hickup but Thea was amazing! ! She went right in an handled it. I just didn't have the sku in place to show my products. So far so good. Can't wait to use it this weekend at my pop up shop.

Sweet Magnolia Wax & Co. LLC
United States
About 1 hour using the app
R. I. T. N. S. replied April 1, 2023

Hello!! Thank you so much for this amazing feedback expecially coming from an influencer like you. This is a great opportunity for us. Please don't hesitate to email me or send a chat if you need assistance. Enjoy the rest of your weekend and goodluck on your pop-up event this weekend! - Thea 😊

May 3, 2023

Customer service was exceptional- some of the best I've seen. Joseph and Normie but were super helpful & responsive. They hooked me up with a zoom call a few hours after making the account. Highly recommended.

The software works awesome as well & is easy to use.

Cosanti Originals
United States
About 5 hours using the app
R. I. T. N. S. replied May 10, 2023

Thank you so much for your kind words! We're so glad you like our app and hope you'll continue to enjoy it! 💞

October 12, 2022

Customer support Thea helps a lot!! Because it's my first time using both Square and SquareSync, it's really confusing for me. And Thea guided me through all the details on product syncing and setup process, really helps understand the app. Now I can start the testing!!

Ninja Play
United States
About 19 hours using the app
R. I. T. N. S. replied October 18, 2022

Thank you for your time and for this amazing feedback. I'm glad I was able to assist and guide you in setting up your account. Please don't hesitate to reach out to us if you need further assistance, we are here to serve you. Thank you again and enjoy your day ahead!

April 25, 2023

My agent, Thea, was fantastic at answering all my questions and helping with everything. They assisted me on the backend and also educated me of how to be successful in the future with what I was trying to do. Assistance was quick, kind and informative. They were truly fantastic!!

Country Salt Apparel
United States
About 1 year using the app
R. I. T. N. S. replied April 25, 2023

Thank you for the wonderful 5-star review! I am very grateful for your kind words and are pleased to know that our product/service has exceeded your expectations. It has always been my pleasure answering all of your queries. Please don't hesitate to reach out to me/us anytime. Thank you so much for choosing us! -- Thea 😊

April 21, 2023

Saves us hours of work every week. No need to update inventory in shopify or square. You can choose to have Shopify or Square be the source for inventory. It also lets you sync customer data. Lifesaver of an app if you want to use the best point of sale platform and the best ecommerce platform together.

emily lex studio
United States
11 days using the app
R. I. T. N. S. replied April 24, 2023

Thanks again for being a loyal customer and writing this awesome review. We are always available if you need any help, don’t hesitate to contact us 😊
- Joseph

March 15, 2023

Charisse was were able to get all of my products integrated between my POS system and my Shopify... without losing all my data! It was effortless on my part as Charisse did all the transferring!! Which was a huge weight lifted off of me! She listened to all my concerns and was super helpful! Thank you!

Rustic Mug
United States
About 22 hours using the app
R. I. T. N. S. replied March 16, 2023

Hi Leslie,
Thank you so much for taking time to leave a review. I really appreciate your effort and I am very much happy that I was able to help you out. You have been so patient and kind during the process until the end.
Looking forward to hearing from you soon and you take care! 🤍
- Charisse