Reviews (501)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to reliably sync products, inventory, and orders across channels like Shopify, Square, Clover, WooCommerce, Etsy, TikTok Shop, and eBay. It’s praised for cutting manual work, handling large catalogs and complex variants, and making migrations smoother than CSV imports. Many highlight fast, hands-on support that guides setup step-by-step, fixes issues quickly, and makes multi-channel management less stressful.

Edited August 14, 2023

Normie was so incredibly helpful :-) I needed some guidance and Normie went above and beyond in assisting me, and taking care to be polite and professional. I am so grateful for Normie's patients in walking me through the process and being so kind. I love using square because the staff are so great to deal with.

Browns Equestrian Co.
Canada
About 1 year using the app
R. I. T. N. S. replied May 15, 2023

Thank you so much for the glowing review!🤗
We are grateful for your kind words and are pleased to know that our app has met your expectations. Thank you for choosing us! :)
- Joseph

June 5, 2022

DO NOT use this app if you are bringing your inventory from Square into Shopify, you loose ALL your images! I thought this would be perfect since images don't export with Squares CSV file. This would HAVE been awesome if I could have brought images over. Now I have weeks of adding images one x one, ugh!! FRUSTRATED!!

antiquebeadpeddler
United States
About 21 hours using the app
R. I. T. N. S. replied June 17, 2022

Hello,

No worries, everything is fixed :) . It seems like all your images had a slightly different format (.jpeg instead of .jpg) that shopify wasn't supporting properly. But no issues, we got everything fixed by converting all your images into correct format and also getting them transferred to your shopify store :)

We also tried reaching out to you several times on your email about the update. Though do let us know if you still need any more assistance and we'd be happy to help :)

Tony,
Square Sync Support Team

May 26, 2023

A life saver!! Customer service is quick & very helpful. This app Saves me hours everyday, trying manually align inventory. The app was also able to transfer all my product pictures (thousands) which if you know, this is a hard task when switching platforms. Very affordable pricing considering the time its saving me!

Saddle and sage boutique
United States
2 months using the app
R. I. T. N. S. replied May 26, 2023

Hello Alicia! Thank you so much for your kind words. 😊 I'm glad we were able help your business running smoothly and efficiently. Your wonderful 5-star really keep us motivated to continuously enhance our product. Please don't hesitate to reach out to us anytime. - Thea 😊

October 6, 2022

We needed this app to sync our Shopify inventory to our Square POS. Early days, but sync has happened successfully and now it's time to put it to the test! Set up was simple and Angelica was awesome in setting us up, answering our many questions, and guiding us every step of the way. Looking forward to giving it a proper test out now.

Peticular
Australia
About 6 hours using the app
R. I. T. N. S. replied October 6, 2022

Thank you and I appreciate your feedback. I am very happy that I was able to resolved your concern and answer all of your questions about our process. Please don't hesitate to reach us if you need additional help. ☺️

Angelica

February 3, 2022

This App is great, it has made syncing our 3500+ online catalogue to our showroom super easy and ensured when we sold something in store it adjusts the stock out. Not having to enter products manually in to square again is a game changer! We had some minor barcoding issues to sort out and Tony and the team found a solution and made the custom adjustments for us. Love Square Sync!

Custom Cookie Cutters
Australia
23 days using the app
May 25, 2022

Incredible app, there is nothing else like this out there with the functionality and ease to toggle between these two apps. Many of us as merchants use Shopify for online e-commerce, and find themselves liking the functionality of square for trade shows. This has helped merge the gap for us and allow us to keep an accurate inventory without worrying about discrepancies. Would recommend.

Truly Lifestyle Brand Inc.
Canada
About 4 hours using the app
February 6, 2022

We use Square Sync to sync our Shopify online store wth our POS system Square retail. It sync's both inventory quantities and product details when we create a new product in Shopify and sell them either online or in store. Square Sync does a great job and we have been using it for 3 months now with only a few minor teething problems. The support from Square Sync has been great. The only thing we would like to see is the Unit Cost price sync.

Angus & Dudley Collections
Australia
3 months using the app
March 9, 2021

TONY is amazing!! thank you so much for all the help and support. He walked me through the entire process and helped me understand new features.

Theplantchica
United States
18 days using the app
April 13, 2022

This app is really amazing and has completely saved me and my company since we have Square and Shopify. Great Service! Super responsive and helpful!

Hey Bear
United States
4 months using the app
Edited May 13, 2023

Angelica helped us get situated quickly and back on track. Great service! She kept tabs on us as well as provided videos to show us where we were in the process of our Sync. Thanks Angelica!

Mazens Paintball
United States
12 months using the app