StatusPro ‑ Order Status

Does what it says on the tin! This has been a great app for me, which I use for a tracking service from start to finish and really does help keep the customers informed which has reduced my admin/ customer service time. I have been able to get time back to work on the business and not just emailing with updates. Takes a bit of setting up, but it's worth it in the long run. Also Daryl is just as responsive as the other reviews say, he really cares about this app & his customers and is quick to resolve any teething issue, even user error issue (whoops, thanks).

Been using for more than a year. Because of my business' specific, this app is my must have to keep my customers posted. The support is outstanding, albeit you can manage everything by yourself.

This app has great features- custom statuses, ability to automate, internal-only statuses, option to notify the customer or not, etc. We are very much enjoying the app! It runs smoothly, and the support team is wonderful and responsive.

Many of my products are manufactured on demand, meaning longer lead times and multiple stages.
This app has made tracking and organising my customer orders sooooo much easier, and keeps customers well informed during the process.

Support is fantastic and amazingly fast as well.

Top marks! Thank you Daryl!

StatusPro is an excellent app with top-notch customer support. The team is very responsive and always willing to help with questions or adjustments. We’ve had no issues using the app—it’s stable, intuitive, and very well designed.

It has given us clear visibility on every step of our order process, which makes it much easier to keep both our team and customers updated. The ability to track statuses in real time has streamlined communication and improved efficiency across the board. Overall, a fantastic app that I highly recommend.

There are some little hiccups with orders not updating straight away (such as tags getting stuck in one state and not changing when the status is updated) but aside from this, the app is excellent! It does everything we need it to, in a straight forward and clean layout that is accessible and user friendly. The support team are fantastic too!

I have been looking for an app like this for months! Thank God the creator commented on a Shopify forum. Unlimited customizable statuses even just at the $9 rate is such a generous feature to have considering other apps only give you like up to 3 customizable statuses and you have to pay more than $9. Also this is so crazy easy to use. Amazing!

Thank you Daryl Shannon!

Amazing service. Daryl is able to find solutions quickly and response time is absolutely one of the the best I've ever seen. We were able to tailor this software around our business which provides our customers full transparency of their order. They are able to see the exact status of their order and with the built in API, we were able to automate lead times and status's directly from our manufacturer updates.

More importantly, the APP always works. No down time, no bugs , just seamless flow.

excellent app couldn't ask for more. only one I found that works as needed, phenomenal set up and works great.

For those who sell items which are custom and go through a production process, you can automate notifying customers as it goes through each stage of production, reducing tickets and customers not knowing what's happening with their order, even if you told them it takes 6 weeks for example and it's 3 weeks in, they want to know.

This app allows our customers to check the status of their order anytime, and the date and time it went through each stage in the past, as well as its current stage.

One of the best apps out there when you need to notify customers on order progress without emailing them. Daryl has been very helpful. It has helped reduce the " what is the status of my order? , "when will it arrive?" questions down 96%. I am very thankful.