StatusPro ‑ Order Status

Excellent addition to our store. Having a bespoke product, our lead times are quite long, i was spending massive amounts of time answering peoples requests for updates. These request have fallen by around 90% since instal.

allowing customers to see where there order is up to without having to get in touch is a god send.

The app is incredibly easy to set up and use. Any questions ive had have been answered very quickly.

This app is incredible!! So simple to use and setup, and any questions we had the developer Daryl was exceptionally speedy and gave step by step help.
We integrated this with our ERP system as we manufacture furniture, so we wanted give updates as to orders were started in factory as well complete. We did this by tagging the orders as they went throgub different trigger points. So far working like a charm and has cut down our customer queries on where there order is and when can they receive it

the app is great, but there's a problem which is if you have POS, the POS orders will be counted as well, and the app doesn't offer any possibility to hide POS orders, and also orders synchronization is not working well, the app shows randomly some orders on the list if you are on the 200 orders plan. I hope that they fix this.

So far, it's been great. The support was next level and the developer gets back to you super fast and helps problem solve. Developer helped with some behind the scene features to make it even better/functional for our team. So so good. Would highly recommend. Great price, amazing support, totally fits with our brand.

I’ve been using this app for my Shopify store and it’s been fantastic! Daryl has been incredibly prompt and helpful with any questions I had. The app is user-friendly, helps keep track of the status of each order with ease, and has greatly improved my store’s functionality. Highly recommend!

I have been using them for over 6 months now and it has been a great add on to my brand to help increase customer satisfaction with status updates and automated emails.

Amazing app with great service. Daryl and the team are so easy to deal with and go above and beyond to help answer any questions. Would highly recommend this app. Since we implemented StatusPro we're never had a message from a client asking about their order status, saving us so much time to focus on growth.

This app is seriously one of a kind. It works so smoothly and really helps customers understand where their order is for items that are on backorder. The customer service has also been incredible including make some minor tweaks to make it work for me. Thanks again!

We're very happy with StatusPro. It has enabled us to keep customers informed about the status of their build-to-order products without adding much, if any, overhead by making it really easy to manage and transition from one status to the other. It saves us a lot of time by sending automatic emails with status updates.

Daryl has also been a terrific help by implementing a feature that we asked for and is great in his communication.

We definitely recommend StatusPro.

Absolutely terrific app that works extremely well for our needs! We need to keep our customers up-to-date on pre-ordered items as well as to update them once the pre-ordered items are on-hand & pending fulfillment. We also need to be able to have custom updates between our shipping & pickup orders, and in conjunction with a tagging app + Flow, we are able to automate everything & do just that. We love that it integrates nicely with the order status page, and it's also really nice to be able to write a public comment that can be emailed + be seen by the customer on the status page when we need to do so which is useful for mass updates (e.g. a particular item is delayed). It's also improved our in-store pickup app flow as you can generate QR codes unique to each order (which we put onto our pickup order bags) which are scanned to update the status of the order as complete. Daryl's support has been top-tier from the start, and every reply has been insightful into helping us to achieve what we were looking for. I searched far and wide exhausting most possibilities for our needs (namely, custom updates), and OSP was by a fairly decent margin the best option in terms of both features & pricing.