syncX: Stock Inventory Sync

syncX: Stock Inventory Sync

Reviews (929)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a highly reliable tool for automating inventory and product feed updates across multiple suppliers, locations, and stores. They highlight flexible data mapping, powerful pricing and filter rules, and safe separation of product creation from ongoing syncs. It handles many feed types and complex catalogs, and merchants consistently praise the fast, proactive support that often manages full setup and customizations.

May 1, 2024

An app we've needed for a long time! Love it. Had a technical issue and support was very responsive and helped us get up and running quickly.

Tac Essentials
United States
7 months using the app
SyncX replied May 7, 2024

Thank you! We're glad you love the app and found our support helpful. If you need anything else, just let us know! 🙌🙌🙌

April 9, 2024

really impressive set-up. As a new customer to Shopify this app is brilliant. At any hurdle the instant chat was able to help me navigate through my issues and helped me learn on the job! great job!

boyta
United Kingdom
1 day using the app
SyncX replied April 12, 2024

Glad you're impressed!😍💕 Our app is here to help 🙌, and our chat support is always ready to assist. Don't hesitate to reach out if you need anything! 👍

February 26, 2024

The support team is very responsive.

SLEEKEO
Canada
12 days using the app
SyncX replied March 4, 2024

We're thrilled to hear that you found our support team responsive! 🌟 Thank you for taking the time to share your experience. If you ever need further assistance, don't hesitate to reach out. We're here to help!

August 31, 2023

Great response time and always helpful! They make my life so much easier! Highly recommend them to any Shopify store!

Mixed Goods Ltd
United States
5 months using the app
SyncX replied September 4, 2023

Thank you so much for your kind words! 😊 We're delighted to be of assistance to your Shopify store. If you ever need help, please don't hesitate to reach out. We appreciate your recommendation! 🙌

May 16, 2023

This team knows what they are doing, but there is much information to wade through. Even though they don't always have the quickest response times, they make up for it with their desire to make sure everything is correct and flows smoothly. Sometimes it is better to be patient and make sure everything is set right for what you want to do. One button or switch in the wrong position can change the whole output of your site. There is a learning curve, but the amount of time saved and the output quality far outweighs the learning experience.

ViralBathtubs
United States
4 months using the app
SyncX replied May 18, 2023

Thank you for leaving us a review! 🤗  It was a pleasure chatting with you. Know that we're always here to help if you need us. Just a click away! 😉 

Edited May 31, 2023

We have been using this Shopify app for over 5 years across various stores, and I can confidently say that the quality of their customer service has significantly declined over time. While the support team has been helpful with stock synchronization and the app worked well for our other websites, we have been facing consistent challenges with this particular website for nearly 2 years. The inventory is not properly synchronized, updates are not reflected accurately, and we constantly receive orders for items that are out of stock. Despite reaching out to the support team multiple times, our problem remains unresolved. To make matters worse, we have been informed that they only provide support if we pay an additional fee. However, we are already paying them every month, and they are failing to deliver the service we expect. And their prices significantly increased over the years. This situation is quite frustrating and raises questions about the purpose of our ongoing payment.

Gifts and Baskets
Canada
Over 2 years using the app
SyncX replied May 31, 2023

Dear Gifts and Baskets,

We apologize for the issue you're experiencing.

We haven't received any emails from you recently. Can you please double-check that you sent them to the correct address?

Furthermore, we don't charge any additional fees for our support.

If you have any further concerns, please don't hesitate to contact us at support@stock-sync.com for assistance.

March 26, 2018

Saved us hours of time. great tool. thanks.

Livefine
United States
5 minutes using the app
February 8, 2023

Signed up as a supplier. The Stocksync team was super helpful in getting up to speed on how the app works.

Alba Distribution
Canada
28 days using the app
SyncX replied February 12, 2023

Hey! Thank you for the great review 💙​ We’re so happy that you are loving it 🤩
Cheers! 🥂

September 1, 2021

So far so good! Will make our service to customers even more efficient, only just started but blown away already!

Cricket World Moorabbin
Australia
15 days using the app
April 27, 2021

Exactly what i needed. Great functionality when working with datafeeds from suppliers. Nomsupport was needed. Thank you.

Sigmacom
Netherlands
4 months using the app