Reviews (260)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is easy to set up and manage, even with hundreds of locations via CSV upload. They value it for driving in‑store and dealer sales, with strong search, distance, and product/category filters. Analytics like heat maps help identify demand and new markets. Merchants appreciate the high customization to match their theme and consistently describe support as fast, hands‑on, and knowledgeable.
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It was a challenge to set up alone bt I reached out and used the onboarding service with help for my rep Eldin Pribisic and was able to get back on track in minutes.
As for the app, I would love a few more design elements to help with the look and feel but it has all the functions we required to get up and running
This is by far the best looking map I have found and I've looked at a LOT. Also, it was important to me to be able to do a spreadsheet upload to easily update the retailers that carry our product. This map app checks all the boxes.
I've had nothing but issues with this app. I've used it on different stores and it's just one issue after another. First I wasn't able to get an export of my store list and I had to contact support multiple times over a week before they just ended up emailing me the list. The problem wasn't fixed for another month or so after that so anytime I needed an export of my store list I would have to contact support. On the second store I couldn't even get it set up because the app broke when trying to validate my API key. The support team then proceeded to tell me I had a problem with my API key, the same key that I am using on the first store which works perfectly fine. I am tired of the constant back and forth with support and will be looking for other options.
Puts pins for our store locations in completely wrong places on the map of New York City, sometimes in the middle of a park lol, and even in the wrong borough. I've wasted countless hours of my own time and patiently waited weeks on their support, pretending they would fix the issue. After all these weeks, the app does not perform its most basic function of putting accurate locations on a map. A refund promised for last month was not issued. I wish I hadn't wasted my time & money trying to salvage this app and cancelled sooner. My new store locator app was easy to set up, works properly, costs less, and comes with great support.
Seems to work well. I did have a formatting issue, which Nicholas rectified for us in a couple of business days.
Edit: 2nd review, some time later:
This app continues to work well for us. Again, a couple of tweaks we needed to make and their support staff were responsive. Still want an in-app way to make the store phone numbers clickable!
3rd edit: After moving to version 2.0, more problems. But more outstanding service to rectify them. Thanks!
Appreciate the review. Thank you for choosing Bold.
Happy use this app, fast response customer service support
Thank you for your wonderful review! We're thrilled to hear that you're happy with the app and that our customer service support was responsive. Your satisfaction means a great deal to us, and we appreciate your feedback. If you ever need assistance or have suggestions, please don’t hesitate to reach out.
Best,
The Shop Circle Team
Great app and great customer service - fast response and knowledgeable.
Great service. Always reply and solve issues in a timely manner.
cs is quick and helpful. the app works as intended!
Thank you so much for the 5-star rating! We truly appreciate you taking the time.
The customer service was exceptional. It was easy to schedule time with their experts and they worked with me diligenty until we found the solution.
We're so glad you had a great experience with our support team! Thanks for the feedback.
