Reviews (260)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and manage, even with hundreds of locations via CSV upload. They value it for driving in‑store and dealer sales, with strong search, distance, and product/category filters. Analytics like heat maps help identify demand and new markets. Merchants appreciate the high customization to match their theme and consistently describe support as fast, hands‑on, and knowledgeable.

July 16, 2025

The SC Store Locator Map is easy to understand and the customer support is phenomenal!

4FRNT Skis
United States
About 5 hours using the app
Shop Circle replied September 23, 2025

Thank you for the amazing rating! We're so glad you're happy with the app.

July 8, 2025

The Shopcircle help is awesome with actual live human beings (Crazy Right?) when you schedule a meeting.

Functionality was restored within 16 minutes as they walked me through the steps and overcame challenges as we worked through it. Amazing!

Ilma & Eldin were Fantastic!

Savory Fine Foods
United States
Almost 5 years using the app
Shop Circle replied September 23, 2025

We really appreciate your 5-star review! Your feedback means a lot to our team.

July 7, 2025

Juan in tech support. Helped me very quickly. I was ready to dump the app, b/c I couldn't figure it out. Juan was quick to jump in and tell me how to fix and stayed on the chat to ensure i did it correctly. thanks, Juan!

Media Bros
United States
Almost 4 years using the app
Shop Circle replied September 23, 2025

We really appreciate you taking the time to leave a review. Thanks so much!

June 25, 2025

The customer service was very responsive and helpful with a recent project that was outside of the typical scope of work. For that, I'm grateful.

BLK & Bold Specialty Beverages
United States
Over 5 years using the app
Shop Circle replied September 23, 2025

Thank you for the great feedback! We look forward to continuing to support your business.

April 14, 2025

Great customer service, helped with my problem really quickly :)

TSG2U
Australia
4 days using the app
March 27, 2025

Great customer support! Nitesh was very helpful.
He took the time to fully understand my issue and worked with me through various options until we found a solution that worked perfectly.

MyCHELLE Dermaceuticals
United States
Almost 7 years using the app
March 20, 2025

The support service is awesome, fast and professional!

PURE CBD products
Belgium
Over 1 year using the app
January 1, 2025

The support team is very responsive and helped me resolve all my concerns. Excellent customer service!

Grassroots Fabric Pots
United States
10 days using the app
October 30, 2024

Great for SEO. The support is immediate!

Gen Mobile
United States
Almost 6 years using the app
October 29, 2024

Customer service did a great job restoring the layout of my Store Locator after we activated the Accessible Layout (for ADA compliance). They were quick to respond and courteous. Thanks ShopCircle!

Think Tank Photo
United States
Over 4 years using the app